This position is in FRA’s Office of Railroad Development (RRD), Business Operations and Strategic Communications Staff, whose mission is to lead strategy, operations, and communications efforts for the Office. This position will work in a team and provide support to RRD in employee engagement, office culture development, personnel management, recruitment and retention, onboarding/off-boarding, and awards and performance management.

Duties

As a Management Analyst, you will:

Requirements

• You must be a U.S. citizen & meet specialized experience to qualify
• Submit application and resume online by 11:59 PM EST on the closing date
• Required documents must be submitted by the closing date.
• Direct Hire Authority will be used to fill this position

Qualifications

To meet the minimum qualifications for this position, you must (1) meet the Education Requirement for the series, (2) provide a copy of transcripts for verification, AND (3) meet either the education or experience qualifications for the grade at which you are requesting consideration. To qualify for the GS-11 on Experience, you must have at least one year of experience equal or equivalent to the GS-09 it must include: Experience researching and examining program processes and policies, administrative operations, and/or program development for a variety of conventional conditions. Experience communicating information and providing recommendations to program or process improvement either orally or in writing to decision makers To qualify for the GS-11 on Education alone, you must have: 3 years of progressively higher level graduate education leading to a Ph.D. degree or Ph.D. or equivalent doctoral degree. You can also qualify based on a combination of higher level graduate education and experience. This must be fully supported by your resume and transcripts, provided with your application. To qualify for the GS-12 on Experience, you must have at least one year of experience equal or equivalent to the GS-11 it must include: Experience researching and analyzing program processes and policies, administrative operations, and/or program development for uncommon conditions. Experience developing briefings, reports, presentations and/or other feedback relating to improvement of programs or operational goals. You cannot qualify on education at the GS-12 level; you must have experience. To qualify for the GS-13 on Experience, you must have at least one year of experience equal or equivalent to the GS-12 it must include: Experience in leading or assisting in leading a program. Experience applying advanced analytical and evaluative methods and techniques to measure the effectiveness, efficiency and productivity of critical programs and/or projects. Experience developing and recommending updates or major changes, having significant program or organizational impact. KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Written Communication - Writes in a clear, concise, organized, and convincing manner for the intended audience. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. For all types of consideration, experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).  Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.  You will receive credit for all qualifying experience, including volunteer experienceFor additional information about applying to Federal positions, please click on the following link: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-policies/#url=e4 Students enrolled in a qualifying degree program can apply if the anticipated graduation date is within six months of closing date of the announcement. Graduation transcript must be received before start date. Other applicants must meet all qualification requirements by the closing date of this announcement.

Contacts

• Address DOT, FEDERAL RAILROAD ADMINISTRATION Submit Application and Documents Online 1200 New Jersey Ave SE / HAHR - 50 Washington, District of Columbia 20590 United States
• Name: Automated Staffing Office
• Phone: 000-000-0000
• Email: [email protected]