Who May Be Considered: U.S. Citizens View common definitions of terms found in this announcement.

Duties

Typical work assignments include: Provides informal feedback and regularly evaluates employee performance, and resolves informal complaints and grievances. Plans and conducts a variety of comprehensive, complex and sensitive/classified projects and studies that encompass the analysis and evaluation of critical infrastructure protection and resilience efforts. Oversees the Regional Outreach suite of capabilities, including: training and exercises, active shooter preparedness, security and resilience workshops, infrastructure development and recovery and sector outreach. Serves as expert analyst in the assessment and improvement of program effectiveness or the improvement of complex management processes and systems. Assists in determining the need for written policies and procedures, overseeing the development of policies and procedures, and reviewing and recommending approval upon completion.

Requirements

Qualifications

To be considered minimally qualified for this position, you must demonstrate that you have the required experience for the respective grade level in which you are applying. You qualify for the GS-14 grade level, if you have: EXPERIENCE: At least one (1) year of specialized experience at the GS-13 grade level (or equivalent) performing the following duties: Establishing production standards and preparing performance work plans and appraisals; Conducting studies and outreach programs concerning critical infrastructure protection; Influencing managers or other officials to accept and implement findings and recommendations regarding organizational improvement or program effectiveness; and Interpreting guidelines such as, the National Infrastructure Protection Plan, National Response Framework, Presidential Policy Directives 8 & 21, and Executive Orders 13636 and 16530. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. All qualification requirements must be met by the closing date of this announcement.

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

Contacts

• Address Cybersecurity and Infrastructure Security Agency 1616 N. Fort Myer Dr. CISA-FMD Stop 0380 Arlington, VA 20598-0380 US
• Name: Customer Care Center DEU HR
• Phone: 317-212-0454
• Email: [email protected]