Serves as the MAS Training Coordinator within Medical Administration Service (MAS), which Is the largest administrative department within the North Florida/South Georgia Veterans Health System (NF/SGVHS). Performs administrative work related to personnel and customer service training, planning/analysis of patient processing programs, special projects and related committee activities

Duties

Major Duties Include (but not limited to): Plans and coordinates orientation activities for each new MAS employee. Reviews, analyzes, and evaluates training courses and programs related to MAS to assess their quality and effectiveness. Serves as MAS coordinator for entry and tracking of all employee education and training hours utilizing established computer system software. Responsible for management of patient processing activities associated with VA medical benefit programs (e.g., enrollment, registration, intake, eligibility verification, scheduling, etc). Prepares system policy memorandum drafts, that outline new legislation impacting MAS programs. Uses Microsoft Word, Microsoft Excel and Microsoft Power Point software to develop training tools and materials. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Monday - Friday 8:00 am to 4:30 pm Telework: Regularly Teleworks 3 + days per pay period (at the discretion of the Supervisor.) Virtual: This is not a virtual position. Position Description/PD#: Medical Administrative Specialist (Trainer)/PD04212A Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 12/11/2023. GS-09 Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. GS-11 Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-09. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. You may qualify based on your experience and/or education as described below: GS-09 Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Conducts classes or other group-setting instruction. Provides guidance to management and supervisory staff in establishing their internal training programs. Develops and modifies courses, updates training guides, and researches and recommends new or alternative training sources. Utilizes standard business software to develop training tools and materials. Prepares regular education and training reports and distributes to supervisors. OR, GS-09 Education (Transcripts Required): Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a Master's or equivalent graduate degree or 2 full years of progressively higher-level graduate education leading to such a degree or LLB. or J.D., if related. OR, GS-09 Combination (Transcripts Required): Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond the first (1st) year of graduate level. GS-11 Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Identifies and determines training priorities. Assists employees in achieving mandatory training hours. Provides system-wide training on the functions and use of scheduling programs and software. Reviews, analyzes, and evaluates training courses and programs related to MAS to assess their quality and effectiveness. Creates specialized training agendas. OR, GS-11 Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a PhD. or 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related. OR, GS-11 Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond at least 1 year (18 semester hours) of graduate level education beyond a Master's or equivalent degree. Note: You must have a combination of specialized experience directly related to the work of the Medical Administrative Specialist (Trainer) position and at least 1 year (18 semester hours) of graduate level education beyond a Master's or equivalent degree. Note: IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Verbiage displayed on your resume or application must contain your own words. You may refer to the specialized experience located within the vacancy announcement, to assist with describing work experiences; however, resumes or applications received that copied verbatim from the announcement will be evaluated and may be reviewed as falsifying your experience or application. You will be rated on the following Competencies for this position: Administration and ManagementComputer SkillsSelf-ManagementTeaching Others Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primarily sedentary, although some slight physical effort may be required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Malcom Randall Department of Veterans Affairs Medical Center 1601 Southwest Archer Road Gainesville, FL 32608 US
• Name: Wendy York
• Phone: 785-817-2518
• Email: [email protected]