This position is located under the Primary Care Service at the VA Caribbean Healthcare System medical center in San Juan. The PSA apply analytical and evaluative methods and techniques in performing administrative functions and provides support to the San Juan Primary Care Service Administrative Officer in operational and program administration activities.

Duties

Duties include, but are not limited to: Functions as assistant to the Primary Care Administrative Officer (AO), he/she supports the AO in the day-to-day operations, coordination, planning of ongoing project activities and evaluation of PCS administrative and clinical programs. He/she provides a variety of administrative support services essential to the direction and efficient operation of the Primary Care Service, including issues related to organizational missions and functions. Serves as the first line contact for PCS staff regarding procured items coordinates a variety of office support services in support of the work of the clinic, such as requisition, purchase, delivery, installation, maintenance repair coordination, and disposal of equipment. Reviews equipment and property utilization and recommends action as necessary to assure that economical and efficient use is made of equipment and other property, and other specialized equipment necessary to the effective functioning of the clinic. Provides administrative support to the Administrative Officer on HR related documents: position descriptions, memorandums, performance appraisals, recruitment, incentives, awards etc. Assists the Administrative Officer for HR following status of postings to LEAF and E-Performance. Assist in monitoring and maintenance of clinic profiles in Primary Care Service. Ensures that staff members make timely submission of their leave requests for clinics cancellations according the VACHS leave request policy and follow up with supervisor that the request had been entered in the LEAF automated system and approved in accordance with the VACHS protocol. Performs other related duties as assigned. Work Schedule: 7:30am-4:00pm Monday through Friday Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Program Support Assistant (Office Automation)/PD672-13381-O Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 12/08/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the GS-06. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: 1) Identifies a need; gathers, organizes, and maintains information; determines its importance and accuracy, and communicates it by a variety of methods. 2) Uses computers, software applications, databases, and automated systems to accomplish work. 3) Selects, acquires, stores, and distributes resources such as materials, equipment, or money. 4) Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing presentations; listens to others, attends to nonverbal cues, and responds appropriately. 5) Knowledge of how to perform one's job. Refers to specialized knowledge that is acquired through formal training or extensive on-the-job experience. Preferred Experience: Bilingual in both Spanish and English orally and in writing One year experience You will be rated on the following Competencies for this position: CommunicationComputer SkillsManages and Organizes InformationManages ResourcesTechnical Competence Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is sedentary although there may be sometimes that the employee maneuvers throughout multiple clinic locations to gather information, data, conduct analysis and resolve issues. The work may require some physical effort such as walking, bending, sitting, carrying of light to medium items and occasional errands runs are required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address San Juan VA Medical Center 10 Calle Casia San Juan, PR 00921 US
• Name: Rebecca Bretzer
• Phone: 407-319-3059
• Email: [email protected]