The Boise VA Medical Center is looking to fill Three (3) Lead MSA position for the 1 -Clinical Resource Hub and 2 - in HAS Cath Lab and Comp and Pen. These are NOT Remote positions, they are onsite in Boise, Idaho THIS IS AN INTERNAL ANNOUNCEMENT- Open to VHA Employees. Employees on site in Boise will have first area of consideration, VISN20 facility employees will have second area of consideration followed third by rest of VHA. YOU MUST UPLOAD YOUR MOST CURRENT SF-50 FOR VERIFICATION*

Duties

The duties and responsibilities of the Lead Medical Support Assistant include, but are not limited to: The Lead MSA is responsible for the coordination of MSA assignments and workflow, especially in an interdisciplinary unit. The Lead MSA is responsible for daily workload assessments, assigning work, and assuring proper staffing coverage; evaluating training records; and determining training needs of MSAs to provide support across interdisciplinary settings. The Lead assists the unit with complex and non-standard procedures, including clinical flow processes related to access to care across multiple clinics, inpatient/outpatient, specialties, and/or community resources. The duties of this position include but are not limited to the following:

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements within 30 days of this announcement closing date. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English Language Proficiency. MSAs must be proficient in spoken and written English in accordance with VA Handbook 5005, part II, chapter 3, section A, paragraph 3j Specialized Experience must possess one year of specialized experience equivalent to the GS-6 grade level (1) collaborating with medical clinicians across multiple disciplines, scheduling interdisciplinary appointments, and possessing an advanced knowledge of policies and procedures associated with interdisciplinary coordinated care delivery and/or care in the community NOTE: **Your resume must include hours per week for work experience credit.**Candidates must also demonstrate all the KSAs below: 1. Advanced knowledge of medical terminology and a wide range of clinical flow processes relating to access to care across multiple clinics, specialties, and/or community resources. 2. Ability to utilize numerous advanced patient care systems in support of multiple clinics in an interdisciplinary setting. 3. Ability to organize work, set priorities, and delegate tasks/responsibilities in order to meet deadlines. 4. Skill in communicating with individuals to obtain the desires effect and coordinating with a variety of interdisciplinary care team staff. 5. Ability to provide staff development and training. 6. Ability to manage staffing requirements, manage workflow priorities, and adjust the flow of work to meet team and patient needs. This includes the ability to follow-up on pending issues and demonstrate an understanding of the impact if incomplete work across multiple clinics. References: VA Handbook 5005/117 Medical Support Assistant-Qualification Standard GS-0679. Dated: August 1, 2019 The full performance level of this position is GS-7 Physical Requirements: The work is mostly sedentary but may require periods of standing or walking however, there are no physical requirements for the 0679 Medical support Assistant occupation.

Education

IMPORTANT: Education is not used for substitution of experience at the GS 7 level.

Contacts

• Address Boise VA Medical Center 500 West Fort Street Boise, ID 83702 US
• Name: Dustin Angoco
• Phone: 520-629-1746
• Email: [email protected]