The Health System Specialist position is in the Office of the Functional Champion (OFC), Revenue Cycle for the Department of Veterans Affairs (VA) Office of Electronic Health Record Modernization (OEHRM), within the Office of the Deputy Secretary of VA (DEPSECVA). The incumbent provides revenue cycle support to national health care management officials by analyzing, evaluating and coordinating health care delivery systems and operations to VA's Electronic Health Record (EHR) implementation.

Duties

Support national health care management officials by analyzing, evaluating, advising on, and coordinating health care delivery systems and operations in relation to EHR implementation. Translate clinical and business needs from the National EHR Councils (EHRCs) into technical requirements in collaboration with the commercial solution architects and relays technical processes and issues back to the ERHCs. Manage the development of business/clinical workflows, best practice processes, directly impacting the efficiencies of business/clinical process improvements, within VA. Resolve workload inefficiencies within VA providing a standard for business/clinical process improvement advancements throughout VA. Provide recommendations and solutions for maximizing efficiencies and business/clinical workflows, as well as policy implications and discrepancies. Analyze business processes and information management needs of medical organizations to identify other groups or disciplines that may be impacted by the business process under study. Develop project-management policies, procedures, and plans which minimize change resistance. Use qualitative and quantitative techniques for analyzing and measuring the effectiveness and efficiency of organizations to assist in measuring benefits of recommended solutions. Manage functional testing to assure that configurations are effective, coordinated and implemented as determined by EHRCs. Plan and manage the delivery of knowledge management projects. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Monday - Friday 8:00 am - 4:30 pm EST Compressed/Flexible: May Be Authorized Telework/Virtual: This position may be filled at the facility where the position is located (VA Central Office, Washington, DC) or in person - telework authorized (i.e., the employee may work at a VA facility or other VA-leased space other than the facility that is hiring the employee) and is authorized for telework up to 50%. VA supports the use of telework and filling virtually to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. Telework eligibility and potential duty location may be discussed during the interview process. Position Description/PD#: Health System Specialist/PD20468A and PD20467A Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 12/05/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-13 position you must have served 52 weeks at the GS-12. For a GS-14 position you must have served 52 weeks at the GS-13.The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. This series requires an IOR (Individual Occupational Requirement) : Undergraduate and Graduate Education: Major study -- hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration. OR Progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following: *Missions, organizations, programs, and requirements of health care delivery systems; *Regulations and standards of various regulatory and credentialing groups; and *Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement. OR Special Provision for In-service Placement: Successful completion of an agency-sponsored on-the-job training program may be substituted for qualifying experience, provided it included a formal individualized training plan. Such a training program must have been conducted in an operating health care system and included:Assignments providing a knowledge of basic health system administration philosophies, practices, and procedures, and basic government administrative policies and requirements; Practical assignments providing an opportunity to apply health system administration skills and principles (as the individual progresses, work assignments must be characteristic of the grade level to which he or she is assigned); and Oversight by an experienced health system administrator with periodic evaluation of the individual's progress and appropriate adjustment of the training program. Selective Placement Factor: This position includes a competency/KSAs or special qualification without which a candidate could not perform the duties of a position in a satisfactory manner. Selective factors are applied in addition to minimum qualifications. Applicants who do not meet a selective factor are ineligible for further consideration. Evidence of the Selective Placement Factor must be reflected in your resume. The Selective Placement Factor for this position is: professional experience in health care delivery system evaluation and coordination of health care operations that includes comprehensive knowledge of IT, health informatics and workflow management. Quality Ranking Factors: This position includes knowledge, skills, and abilities/competencies that could be expected to significantly enhance performance in a position, but are not essential for satisfactory performance. Applicants who possess such KSAs/competencies may be ranked above those who do not, but no one may be rated ineligible solely for failure to possess such KSAs/competencies. Quality Ranking Factors for this position are: Ability to use SQL to query data for evaluation and analysis. Knowledge of healthcare revenue cycle processes, front-end, middle, and/or back-end. Experience in software change management and/or process flow optimization. In addition to meeting the IOR and selective placement factors, candidates must also meet the grade level requirements as outlined below. Specialized Experience Requirement: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Applicants must have one (1) year of specialized experience equivalent to at least the next lower grade (GS-12 for the GS-13 level and GS-13 for the GS-14 level) in the normal line of progression for the occupation in the organization. Specialized experience at the GS-13 level is defined as work that involves experience in business/clinical informatics principals, project management and healthcare activities; knowledge of healthcare operations workflows in the areas of: 1) Identity Management and patient registration, or 2) Charge Services, or 3) Veterans Benefits Administration, Medical Cost Accounting, productivity, efficiency and staffing, and Veterans Equitable Resource Allocation (VERA), or 4) EHR role assignment, EHR Core Build, Reports, Acute Case Management, and Bed Management or 5) Patient scheduling; and communication methods and techniques, both oral and written, to provide detailed written and oral reports. Specialized experience at the GS-14 level is defined as work that involves the use of analytical and evaluative tools and methodology sufficient to analyze and evaluate effectiveness of business/clinical informatics solutions; technical knowledge of methods used in an integrated health care delivery system environment; knowledge of healthcare operations workflows in the areas of: 1) Identity Management and patient registration, or 2) Charge Services, or 3) Veterans Benefits Administration, Medical Cost Accounting, productivity, efficiency and staffing, and Veterans Equitable Resource Allocation (VERA), or 4) EHR role assignment, EHR Core Build, Reports, Acute Case Management, and Bed Management or 5) Patient scheduling; applying project management tools and techniques as well as change management theory and application to support project success; and communicating technical information through briefings and presentations in meetings, contract negotiations, and formal presentations with other Federal agencies. You will be rated on the following Competencies for this position: Analytical ReasoningClinical InformaticsCommunicationProject Management For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Contacts

• Address Electronic Health Record Modernization - Integration Office 811 Vermont Avenue NW 2nd Floor 00EHR Washington, DC 20420 US
• Name: VHA National Recruitment Center
• Phone: (844)456-5208
• Email: [email protected]