About the Position: This position is with the Defense Health Agency. It is located within the Southwest Georgia Martin Army Community Hospital in Dental Lab Located in Eglin A.F.B, FL. The primary purpose of this position is to serve as a Dental Readiness Coordinator to provide dental clinic administration and record keeping duties and operates a computer and specialized dental software.

Duties

Receive scheduled and walk-in patients, verifies their eligibility, reviews dental record to update medical history and other required forms, and refers patient to proper treatment area. Assess patients' administrative needs and provide guidance or assistance in resolving patient concerns. Receive scheduled and walk-in patients, verifies their eligibility, reviews dental record to update medical history and other required forms, and refers patient to proper treatment area. Use Corporate Dental Application (CDA) to coordinate, prepare, and monitor dental readiness for Dental Care Providers (DCP) and required personnel based on documented patient needs in the dental record. Provide dental clinic administration and record keeping duties. Operate a computer terminal to update data using medical appointment software programs. Provide technical assistance on use of Corporate Dental Application (CDA), including booking, canceling, moving, making and maintaining appointments from the waiting list, batching, registration of patients, and procedures.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• This position may require the ability to lift up to 40 lbs.
• This position has a mandatory Seasonal Influenza Vaccination requirement and is therefore subject to annual Seasonal Influenza Vaccination.
• This position has a Temporary Duty (TDY) or business travel requirement of 5% of the time.

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. Current Civilian Employees of the Defense Health Agency (DHA)Current Department of Army Civilian EmployeesCurrent Permanent Department of Defense (DoD) Civilian EmployeeDomestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel WorkforceInteragency Career Transition Assistance PlanLand Management Workforce Flexibility ActMilitary Spouses, under Executive Order (E.O.) 13473Non-Appropriated Fund Instrumentality (NAFI)Non-Department of Defense (DoD) TransferOffice of Personnel Management (OPM) Interchange Agreement EligiblePriority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician EligiblePriority Placement Program, DoD Military Spouse Preference (MSP) EligiblePriority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability RetirementPriority Placement Program, DoD Retained Grade Preference EligibleReinstatementVeterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes performing clerical and administrative support functions in a dental office setting such as scheduling and coordinating dental appointments; preparing and/or maintaining a variety of records, logs and reports; and providing information to patients/medical staff. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-04). OR Education: Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60. Add the two percentages. This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors. You will be evaluated on the basis of your level of competency in the following areas: ClericalComputer SkillsManagement SupportPatient-focused Customer Service Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-04). Advancement requirement to positions up to GS-05: Candidates may be advanced without time restriction to positions up to GS-05 if the position to be filled is no more than two grades above the lowest grade the employee held within the preceding 52 weeks under his or her latest non-temporary competitive appointment.

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications.

Contacts

• Address JT-DHA-DD83CN DHA SW GEORGIA MKT-MARTIN ACH DO NOT USE Fort Moore, GA 31905 US
• Name: Army Applicant Help Desk