This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for DIB-MRTFB to recruit and appoint qualified candidates to positions in the competitive service. About the Position: Provide business process management and medical administrative support/oversight to Patient Centered Medical Home (PCMH) clinical teams and their assigned beneficiaries. Position is with the 96th Medical Group, Director of Surgery, Anastesia department, Pain Management, Eglin AFB, Florida.

Duties

Assists the Group Practice Manager (GPM) with the development, implementation, and tracking of short-range and long-range goals for the Military Treatment Facility. Monitors PCMH team?s business plan performance through statistical analysis of workload, population demand, and PCMH team operations, and proposes solutions to optimize health care delivery. Uses a variety of databases to gather information to include MHS Genesis, Biometric Data Quality Assurance System (BDQAS), Defense Enrollment Eligibility Reporting System (DEERS), and Tricare. Assists the MTF?s Access Manager (Senior GPM or the GPM assigned to their clinic) by overseeing the PCMH team?s access plans and goals. Serves as the principal PCMH Team office manager performing clerical, office automation support, and administrative duties to ensure operations run efficiently. Oversees data quality management for PCMH clinical teams. Maintains Nurse Advice Line, Behavioral Health Optimization Program, and other care coordination communications and schedules.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• Basic Life Support certification must be obtained and maintained per AF guidance.
• This position is designated as a key position IAW AFI 36-507.
• This position has a mandatory seasonal influenza vaccination requirement and is subject to annual vaccination.
• Position is included in the TB/Hep B/Rubella testing and/or immunization program(s).

Qualifications

Who May Apply: US Citizens In order to qualify, you must meet the Specialized Experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience performing most of the following which includes: Coordinate patient scheduling activities of a medical facility; perform maintenance of medical records to ensure they are maintained in accordance with established guidelines; perform a variety of administrative duties in support of a medical facility; and/or use multiple office automation software with varied functions such as MHS Genesis in support of a medical facility. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-06). Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted. Proficiency Required:This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5-minute sample with three or fewer errors.

Education

This job does not have an education qualification requirement.

Contacts

• Address JT-DHA-DD83CB DHA FLORIDA PANHANDLE MKT-EGLIN AFB DO NOT CONTACT EGLIN AFB, FL 32542 US
• Name: Army Applicant Help Desk