The purpose of the position is to assess the productivity, effectiveness and efficiency of the medical facility health care program activities and operations. The Health System Specialist (HSS) identifies and participates in resolving the full range of management problems, and assists in the development of proposed management programs on a service, inter-service, medical center, or VISN-wide basis.

Duties

The Health System Specialist (HSS) is delegated the responsibility for the study, analysis, evaluation, and formulation of recommendations for the development and improvement of administrative management and operating programs identified below: Builds and pull reports from various data sources including, but not limited to, VSSC, PowerBi, Pyramid, SQL and CTM. Conducts studies that analyze problems of workload, work distribution, workflow, and work controls. Performs studies that analyze overtime usage, essentiality of work, organizational structure, and staffing requirements. Regularly monitors relevant Clinic Practice Management (CPM) performance metrics including, but not limited to, patient care wait times, consult timeliness, provider productivity, clinic utilization, and community care utilization. Based on analysis, the AGPM is expected to communicate findings and recommendations to improve, to relevant stakeholders. Conduct supply/demand and make vs. buy analysis. Facilitates/project manages items pertinent to outpatient operations, including, but not limited to, space, implementation of national initiatives, and other CPM relevant items. Weekly reporting to GPM regarding ongoing initiatives, opportunities for improvement (applicable to their assigned services) and other CPM relevant items. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: 8:00am - 4:30pm, Monday - Friday Telework: Partial telework available based on the needs of the service. Virtual: This is not a virtual position. Position Description/PD#: Health System Specialist/PD99467 and PD99925A Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 12/07/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. For a GS-11 position you must have served 52 weeks at the GS-09. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. You may qualify based on your experience and/or education as described below: Individual Occupational Requirements: Undergraduate and Graduate Education: Major study-- hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration. OR Specialized Experience: Progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work way have been performed in an operating health care facility or a higher organization echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provide knowledge of the following: Missions, organizations, programs, and requirements of health care delivery systems; Regulations and standards of various regulatory and credentialing groups; AND Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement. In addition to the individual occupational requirements (IOR), you may qualify based on your experience as described below: Special Provision for In-service Placement: Successful completion of an agency-sponsored on-the-job training program may be substituted for qualifying experience, provided it included a formal individualized training plan. Such a training program must have been conducted in an operating health care system and included: Assignments providing a knowledge of basic health system administration philosophies, practices, and procedures, and basic government administrative policies and requirements; Practical assignments providing an opportunity to apply health system administration skills and principles (as the individual progresses, work assignments must be characteristic of the grade level to which he or she is assigned); and Oversight by an experienced health system administrator with periodic evaluation of the individual's progress and appropriate adjustment of the training program. In addition to the Individual Occupation Requirements, applicants must also meet the experience and/or education requirements as described below: Minimum Qualifications, GS-11: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade, GS-9, in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Builds and pull reports from various data sources. Develop, recommend and implement Compliance and Integrity program goals for operational units. Assist front line operational units in developing their Compliance and Integrity activities using the compliance framework established by national program guidance and policy. Provide local health care system and Veterans Integrated Services Network (VISN) senior executives and executive committees regular reporting on implementation and effectiveness of the local health care system's Compliance and Integrity program. Review programs/projects to determine how they can be accomplished with the least disruption to workers and mission operations and ensure directions and schedules are accomplished in a timely manner. Note: Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position AND the number of hours a week spent in such employment. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a Ph.D. or equivalent doctoral degree OR three full years of progressively higher-level graduate education leading to such a degree that is related to this position OR LL.M., if related. Your education must demonstrate the knowledge, skills, and abilities necessary to do the work of this position. One year of full-time graduate education is considered to be the number of credit hours that the school attended has determined to represent one year of full-time study; if that number cannot be obtained from the transcript, 18 semester hours will be considered as one full academic year of graduate study. Note: Transcripts required. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of graduate education beyond the first 18 semester hours and specialized experience as described above in order to qualify. Note: Transcripts required. Minimum Qualifications, GS-12: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Builds and pull reports from various data sources including, but not limited to, VSSC, PowerBi, Pyramid, SQL and CTM. Regularly monitors relevant Clinic Practice Management (CPM) performance metrics including, but not limited to, patient care wait times, consult timeliness, provider productivity, clinic utilization, and community care utilization. Based on analysis, the AGPM is expected to communicate findings and recommendations to improve, to relevant stakeholders. Conduct supply/demand and make vs. buy analysis Completed weekly reporting to GPM regarding ongoing initiatives, opportunities for improvement (applicable to their assigned services) and other CPM relevant items Facilitates/project manages items pertinent to outpatient operations, including, but not limited to, space, implementation of national initiatives, and other CPM relevant items. There is no educational substitution for the GS-12 level. You will be rated on the following Competencies for this position: Analysis and Problem SolvingComplianceInternal ControlsOrganizational Performance Analysis Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primarily sedentary. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
A transcript must be submitted with your application if you are using education to meet the IOR.

**PHOTOS OF DEGREES DO NOT COUNT AS TRANSCRIPTS. TRANSCRIPTS MUST CLEARLY SHOW THE NAME OF THE SCHOOL, DEGREE CONFERRED AND DEGREE CONFERRED DATE**

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address James A Haley Veterans Hospital 13000 Bruce B. Downs Boulevard Tampa, FL 33612 US
• Name: Lori Brese
• Phone: 785-350-3932
• Email: [email protected]