About the Position: This position is in the Defense Civilian Intelligence Personnel System (DCIPS). Employees occupying DCIPS positions are in the Excepted Service and must adhere to U.S. Code, Title 10, as well as Department of Defense Instruction 1400.25. This position is located at the ST-IC-W3U2AA US ARMY FUTURES AND CONCEPTS CENTER. Maintain servers and operations workflow for operations of Microsoft, Cisco, and VMware based information technology infrastructure, including Windows servers.

Duties

Develop approaches and procedures in the specialty area(s); provide advice and guidance on a wide range and variety of complex IT issues; interpret IT policies, standards and guidelines. Conduct analyses and recommend resolution of complex issues affecting the specialty area(s). As Systems Administrator, manage all aspects for the Battle Lab Collaborative Support Environment (BLCSE) architecture and operations within the Intelligence Battle Lab (IBL) enclaves and in support of the IBL mission. Design and implement Intelligence/Experimentation architecture involving multiple Intelligence, Modeling, and Simulations systems which produce various message types that must be communicated between systems. Assist in developing the strategy for Microsoft Windows OS and Data backup system and system integration with other collaborative tools within the organization. Develop highly innovative and powerful virtualized software development environments using the latest technologies. Administer and manage systems, data backup systems and Microsoft OS images on platforms and deployment packages. Evaluate user requirements and translates requirements into mission support for the IBL. Oversee and manage the full life-cycle software and hardware system to support the IBL enclaves. Provide conceptual analysis, requirements analysis, design, implementation, deployment, documentation and maintenance of various applications and support tools. Install, configure and support Windows OS images and deployments, mission unique software, COTS software, hardware drivers and firmware. Create and deploy security packages, apply updates and changes via scripts or other available tools.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• Must be able to obtain and maintain a Top Secret security clearance based on a T5 investigation/Single Scope Background Investigation (SSBI) with eligibility for sensitive compartmented information (SCI).
• In accordance with Change 3 to AR 600-85, Alcohol and Drug Abuse Prevention and Control Program, individual must successfully pass a urinalysis screening for illegal drug use prior to appointment and periodically thereafter.
• Must be able to obtain and maintain SEC+ certification. If you currently do not possess SEC+ certification, you will be required to obtain the certification within 90 days of entrance on duty. Re-certification will be required as needed.
• Two year trial/probationary period may be required.

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. 10-Point Other Veterans’ Rating30 Percent or More Disabled Veterans5-Point Veterans' PreferenceCurrent Army Defense Civilian Intelligence Personnel System (DCIPS) EmployeeCurrent Department of Army Civilian EmployeesCurrent Department of Defense (DOD) Civilian Employee (non-Army)Current DoD Defense Civilian Intelligence Personnel System (DCIPS) Employee (non-Army)Defense Civilian Intelligence Personnel System (DCIPS) Interchange AgreementDisabled Veteran w/ a Service-Connected Disability, More than 10%, Less than 30%Non-Department of Defense (DoD) TransferPrior Federal Service EmployeePriority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician EligiblePriority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability RetirementPriority Placement Program, DoD Retained Grade Preference EligibleUnited States Citizen Applying to a DCIPS Position Army DCIPS positions apply Veteran's Preference to preference eligible candidates as defined by Section 2108 of Title 5 U.S.C., in accordance with the procedures provided in DoD Instruction 1400.25, Volume 2005, DCIPS Employment and Placement. In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience. To qualify, applicants must have one year or more of specialized experience equivalent to the next lower grade/level. Specialized Experience is defined as one year or more of specialized experience that demonstrates a practical knowledge of the subject area and of the methods and techniques of the position as demonstrated by experience applying principles and methods for integrating information system components to install and maintain software and hardware, control current versions and future releases of applications software, and document the physical configuration of an information system; using performance tuning tools and techniques to optimize the functionality of networks and systems; and, employing or utilizing systems diagnostic tools and fault identification techniques to diagnose and recover failed systems. All of the above specialized experience must have been performed within classified and un-classified systems. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GG/GS-11). Specialized experience includes, or was supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined: (1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Examples of IT-related experience demonstrating this competency include: completing thorough and accurate work independently, even in the most difficult or stressful situations; occasionally reviewing work completed by others;( 2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation; (3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include: convincingly conveying complex information to customers; presenting thoughts that are well-organized and demonstrating confidence in the facts and ideas; adjusting style when working with individuals with different levels of understanding; using various methods to explain and convey information; and( 4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate. You will be evaluated on the basis of your level of competency in the following areas: Infrastructure DesignRequirements AnalysisSystems Integration

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

Contacts

• Address ST-IC-W3U2AA US ARMY FUTURES AND CONCEPTS CENTER DO NOT MAIL Fort Huachuca, AZ 85613 US
• Name: Army Applicant Help Desk