You will serve as the Program Support Assistant for the Whole Health Service. You will be responsible for a variety of administrative, research, and program management activities under the supervision of the Whole Health Program Manager and/or Service Chief.

Duties

Major Duties: Tracks, trends and harvests data Responsible for the design and development of all reports and databases Conducts performance improvement reviews and activities with Director and other staff Daily tracking of functions Submits requests Maintains files and databases Serves as Assistant Information Security Officer, alternate timekeeper, and liaison for IT related matters. VA offers a comprehensive total rewards package: HR Specialist Total Rewards Work Schedule: Monday-Friday, 7:30 A.M.-4:00 P.M. Virtual: This is not a virtual position. Position Description/PD#: Program Support Assistant/PD672-13367-O Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 12/05/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. SELECTIVE PLACEMENT FACTOR(S): 1. Proficient in spoken and writing English Language. 2. Proficient in spoken Spanish Language You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Planning, organizing, coordinating, implementing, directing, integrating, controlling, tracking, trending and evaluating data; Designing & developing reports and databases; Preparing and submitting requests; Serving as an Assistant Information Security Officer for the service; Serving as liaison for IT related matters; Serving as alternate timekeeper; Establishing and maintaining files. You will be rated on the following Competencies for this position: ClericalComputer SkillsCustomer ServiceData ManagementReasoning Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Works requires standing, walking, stopping, reaching, occasionally lifting and carrying light packages, boxes, and movement of equipment when conducting equipment inventory and preparing equipment turn-ins. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level. Transcripts not required.

Contacts

• Address San Juan VA Medical Center 10 Calle Casia San Juan, PR 00921 US
• Name: Caitlin Sprayberry
• Phone: 901-410-7119
• Email: [email protected]