This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Domestic Defense Industrial Base Facilities and Major Range and Test Facilities Base, NDAA 1125 (a) and (c), to recruit and appoint qualified candidates to positions in the competitive service. About the Position: Incumbent answers emergency 911 calls, and dispatches appropriate personnel and equipment. Management my choose to fill at any grade level (GS-4, GS-5, or GS-6). Full performance level is the GS-6 level.

Duties

Receive calls and dispatch appropriate emergency units. Perform crisis intervention with emergency callers until appropriate emergency units arrive. Monitor availability of police, fire, and medical field units via phone and radio and update status and information in automated computerized systems. Provide emergency medical dispatching assistance to callers with medical emergencies.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• This position requires the incumbent to possess and maintain certification in Army Law Enforcement Report Tracking System (ALERTS) within one year of appointment.
• This position requires the incumbent to possess and maintain a valid driver's license.
• This position is subject to shift work and rotating shift work. The incumbent is required to work an alternate work schedule requiring an uncommon tour of duty (including nights, weekends and holidays).
• This position requires the incumbent to wear a duty uniform and adhere to the appearance standards outlined in the Standard Operating Procedures.
• This position is a Mission Essential position, requiring the incumbent to work regardless of weather conditions, Terrorist Force Protection Condition (TFPCON), or installation closure and to report to the duty station at the regularly scheduled time.
• This position requires the incumbent to possess and maintain certification in cardiopulmonary resuscitation with Automatic External Defibrillator (AED) training within one year of appointment.
• This position requires the incumbent to possess and maintain certification in DOD Hazardous Materials Awareness within one year of appointment.
• This position requires the incumbent to possess and maintain certification in DOD Telecommunications I/II within one year of appointment
• This position requires the incumbent to possess and maintain certification in National Crime Information Center (NCIC) within one year of appointment
• A maximum of 24 weeks or equivalent of 84 shifts of on-the-job training in Dispatch. Trainees must complete the initial on-the-job training within the first 6 months of employment - with a minimum skill level of 70%.

Qualifications

Who May Apply: US Citizens In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: GS-04: One year of general experience. General experience is progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled, such as, experience using a computer to operate a variety of computer software and receiving calls. OR Education: Two years of education above the high school level in an accredited college or university. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education by 60. Add the two percentages. SPECIALIZED EXPERIENCE: GS-05:One year of specialized experience which includes experience using a computer to operate a variety of computer software and receiving and dispatching/forwarding calls. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-04). OR Education: Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position, such as Criminal Justice, Law Enforcement, Communications, Homeland Security, Fire Protection, etc. (Note: You must attach a copy of your transcripts.). OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60. Add the two percentages. SPECIALIZED EXPERIENCE: GS-6: One year of specialized experience which includes experience communicating detailed instructions for emergency or non-emergency situations, determining priority levels of calls and tasks, and creating entries or inputting records into automated systems. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-05). Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the GS-06 qualification requirement using experience alone--no substitution of education for experience is permitted.

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/

Contacts

• Address DJ-APF-W6B6AA US ARMY GARRISON DUGWAY DO NOT MAIL Dugway, UT 84022 US
• Name: Army Applicant Help Desk