About the Position: The installation rests in the beautiful 'hill and lake' country of Central Texas between Killeen and Copperas Cove and is approximately 60 miles north of the capital city of Austin, 50 miles south of Waco, 160 miles south of Dallas, and 150 miles north of San Antonio. For everyone who enjoys the outdoors, The Great Place is the ideal location, because of warm winters and hot summers. The nearby lakes, Belton and Stillhouse, offer year round outdoor recreation activities.

Duties

Prioritize all incoming emergency and non-emergency calls. Responsible for the receipt and effective evaluation of 911 emergency calls. Responsible for caller interrogation to determine the problem and the nature of the call. Retrieve statistical information from fire incident reporting system(s) to generate reports. Operate Computer Aided Dispatching (CAD) system. Liaison with other agencies to coordinate emergency and routine response.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• This position requires the incumbent be able to obtain and maintain a determination of eligibility for a Secret security clearance or access for the duration of employment.
• This position requires the incumbent to obtain and maintain certification in Cardiopulmonary Resuscitation (CPR), and retain a current certification for the duration of employment.
• This position requires the incumbent to obtain and maintain certification Advanced Medical Priority Dispatch System certification, and retain a current certification for the duration of employment.
• Incumbent must obtain and maintain a Telecommunication II certification, continuous current certification is a condition of employment.
• This position requires the incumbent to obtain and maintain DoD Hazardous Materials Awareness certification, and retain a current certification for the duration of employment.
• The incumbent is responsible for attaining Continuing Dispatch Education (CDE) requirements through in-service training that is offered locally and pass in accordance with predetermined course requirements.
• Incumbent is required to obtain and maintain a Texas Crime Information Center (TCIC) and National Crime Information (NCIC) training; and pass the course(s) with pre-determined requirements set by the Texas Department of Public Safety.
• The incumbent must be able to obtain/maintain access to criminal justice information systems.
• This position has been designated "Mission Essential". In the event of severe weather conditions or other such emergency type situations the incumbent is required to report to work or remain at work as scheduled to support mission operations.
• The work is performed in a highly stressful, restricted office environment.
• This position is subject to emergency recall to duty.
• This position is subject to rotating shifts where the incumbent is required to work an alternate work schedule, which requires an uncommon tour of duty (including nights, weekends, and holidays).

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. 30 Percent or More Disabled VeteransCurrent Department of Army Civilian EmployeesCurrent Department of Defense (DOD) Civilian Employee (non-Army)Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel WorkforceInteragency Career Transition Assistance PlanLand Management Workforce Flexibility ActMilitary Spouses, under Executive Order (E.O.) 13473Non-Appropriated Fund Instrumentality (NAFI)Non-Department of Defense (DoD) TransferPeople with Disabilities, Schedule APriority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician EligiblePriority Placement Program, DoD Military Spouse Preference (MSP) EligiblePriority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability RetirementPriority Placement Program, DoD Retained Grade Preference EligibleReinstatementVeterans Employment Opportunity Act (VEOA) of 1998Veterans Recruitment Appointment (VRA) In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes receiving emergency and non-emergency phone calls. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-06). Note: Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted. You will be evaluated on the basis of your level of competency in the following areas: Customer Service (Clerical/Technical)Decision MakingListeningManages and Organizes InformationTechnical Competence Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-06).

Education

This job does not have an education qualification requirement.

Contacts

• Address EF-APF-W0VCAA US ARMY GARRISON FORT CAVAZOS HQ DO NOT MAIL Fort Cavazos, TX 76544 US
• Name: Army Applicant Help Desk