This position is located in the Special Operations Division of the District of Columbia Superior Court. The Onboarding and Training Specialist serves as the subject matter expert for the deployment, creation, and management of role-based training materials, online learning tools, onboarding oversight, and standardization of business practices and operation procedures across Superior Court divisions and offices.  

Duties

Brief Description of Major Duties:

Requirements

• Background and security investigation are required.
• A probationary period of one (1) year must be successfully completed.

Qualifications

Minimum Qualifications: High School Diploma or GED plus eight (8) years of administrative experience supporting a major program or agency operation. Two (2) years must be in a position requiring data collection, analysis, and reporting; researching, analyzing, interpreting, or drafting business process documents; and developing, updating, and standardizing enterprise-wide training materials.   Must possess strong critical thinking skills, ability to problem solve, exceptional attention to detail, excellent oral and written communication, and customer service skills. Knowledge of instructional design and/or ability to effectively utilize tools such as Case Management Systems, Captivate or another eLearning tool, and Microsoft Office Suite (e.g., PowerPoint, Excel, Teams)   Education Substitution:  Associate degree plus six years (6) years of administrative experience supporting a major program or agency operation. Two (2) years must be in a position requiring data collection, analysis, and reporting; researching, analyzing, interpreting, or drafting business process documents; and developing, updating, and standardizing enterprise-wide training materials.   Bachelor's degree plus four years (4) years of administrative experience supporting a major program or agency operation. Two (2) years must be in a position requiring data collection, analysis, and reporting; researching, analyzing, interpreting, or drafting business process documents; and developing, updating, and standardizing enterprise-wide training materials.  Master's degree plus two (2) years of experience in a position requiring data collection, analysis, and reporting; researching, analyzing, interpreting, or drafting business process documents; and developing, updating, and standardizing enterprise-wide training materials.   Please note that authorization for the release of your adult criminal record revealing any convictions and forfeitures, and any criminal cases currently pending before the courts is required.  If you are selected for the position, a criminal history records check will be conducted. The incumbent should be an enthusiastic and engaged professional who enjoys working with a diverse group of Court personnel and customers and lives the DC Courts’ values of Accountability, Excellence, Fairness, Integrity, Respect, and Transparency.

Education

To qualify based on education, upload a copy of your college transcript or degree. The transcript must show the name of the college or university, your name, list of courses with credit hours, major(s), and grade-point average or class ranking.

Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for District of Columbia Courts employment.  You can verify your education here: http://ope.ed.gov/accreditation/.  

Foreign Education: If you are using foreign education to meet qualification requirements, you must upload a Certificate of Foreign Equivalency with your transcript at time of application to receive credit for that education. For further information, visit: https://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address District of Columbia Courts Moultrie Building 500 Indiana Avenue, NW Washington, District of Columbia 20001 United States
• Name: C. Adams
• Phone: 202-879-4223
• Email: [email protected]