Job opening: Medical Support Assistant (Office Automation)
Salary: $47 789 - 62 122 per year
Published at: Nov 17 2023
Employment Type: Full-time
About the Position: This position is located at Walter Reed National Military Medical Center Director for Dentistry Dept of Readiness Medical Readiness
This is a Direct Hire Solicitation
Duties
Create and maintain each patient's file to be used throughout the entire treatment.
Perform a variety of administrative functions associated with medical records and health information processing including, analyzing and verifying medical records for completeness, consistency, and accuracy.
Perform a variety of clinic/unit receptionist and clerical procedures pertinent to provisions of medical and nursing care in the inpatient or outpatient setting.
Refer urgent messages and patient issues for immediate action. Obtain identifying information and determine the nature of the visit/call.
Receive patients and visitors as the initial point of contact, in person or telephonically. Record and relay messages and/or redirect calls, as necessary.
Perform the full range of receptionist, recordkeeping, and miscellaneous clerical duties in a Medical Treatment Facility.
Requirements
- Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
- This position requires the incumbent to have tuberculosis testing
- This position has mandatory seasonal influenza vaccination requirements and is subject to annual seasonal influenza vaccinations unless otherwise exempted for medical or religious reasons (documentation of exemption must be provided upon hire).
- This position requires the incumbent be able to obtain and maintain a determination of eligibility for a Tier 1 security investigation or access for the duration of employment. A background investigation and credit check are required.
Qualifications
Who May Apply: US Citizens
In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.
Specialized Experience: One year of specialized experience which includes performing front desk duties such as greeting patients, checking patients in/out; scheduling appointments; analyzing and verifying medical records for completeness, consistency, and accuracy; and utilizing health care systems (such as Composite Health Care System (CHCS), Armed Forces Health Longitudinal Technology Application (AHLTA), Defense Enrollment Eligibility Reporting System (DEERS), and Corporate Dental system (CDS) and Military Electronic Records Systems. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-05).
Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.
Proficiency Required:This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors.
Contacts
- Address JT-DHA-DDAAFF DHA NCR MKT-WR NATL MIL MED CTR
DO NOT MAIL
Bethesda, MD 20889
US
- Name: Army Applicant Help Desk
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