The Supervisory, Medical Administrative Program Specialist is a staff member or the Health Information Management Section (HIMS) of Health Administration Service (HAS). The incumbent has many operational managerial/supervisory duties and responsibilities within the service.

Duties

Prepares all recurring monthly reports, compiles and analyzes data and gathers information for such reports for submission to the Chief. Retrieve, track, and trend information needed for analysis and reporting. Responsible for leave administration, incentive awards programs, motivation and morale, administrative disciplinary actions, recruitment, and placement, position management and classification, preparing position descriptions, counseling employees whose performance is marginal or unsatisfactory and implementing continuing education activities. Meets with families on specific issues and designs methods of monitoring feedback and patient satisfaction within functions of their responsibility. Develops and author written response to inquiries submitted by members of Congress and veterans. investigates, analyzes, reviews, and prepares replies to inquiries received from veterans or their representatives to resolve misunderstandings or conflicts. Work Schedule: Monday-Friday, Tour of Duty is 3:30 pm to Midnight. Weekends and Holidays may also be required. Position Description/PD#: Supervisory Medical Administration Specialist/PD675-07077-A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/24/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized experience: Examples of specialized experience would typically include, but are not limited to: provide administrative support to the Medical Officer of the Day and all other clerical staff concerning administrative matters necessary for the operation of the medical center. Interpreting rules and regulations to determine legal entitlement to benefits associated with hospital admission, nursing home care, dental treatment. domiciliary, fee basis, outpatient care, prosthetic appliances, patient transfers, and beneficiary travel. Receiving and responding to non-routine patient condition inquiries and other administrative inquiries from veterans, families, visitors, law enforcement officials, VA Central Office, Congressional Offices, military personnel, private physicians, and others. OR Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must a Master's or equivalent graduate degree; or I have two (2) full years of progressively higher level graduate education leading to such a degree. (Such education must demonstrate the knowledge, skills, and abilities necessary to do the work). OR, ??Combination of Experience & Education: Applicants may also combine education and experience to qualify at this level. You must have an appropriate combination of specialized experience and education. NOTE: Transcripts (unofficial or official) must be submitted with your application materials. Education cannot be credited without documentation. You will be rated on the following Competencies for this position: Administration and ManagementAnalytical ReasoningClericalHuman Capital Management Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primarily performed in an office area which is adequately lighted. heated. and ventilated. The work environment involves everyday risks or discomforts that require normal safety precautions. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Orlando VA Medical Center 13800 Veterans Way Orlando, FL 32827 US
• Name: Miguel Viera-Rodriguez
• Phone: 787-641-7582
• Email: [email protected]