This Administrative Support Assistant position is in Human Resources services at the VISN 1 New England Healthcare System at the location below. This position is Full Time at 40 hour per week. 1 Vacancy at Brockton, Massachusetts

Duties

The Administrative Support Assistant duties include but are not limited to: Acts as a liaison or handles communication with stakeholders including Veterans Affairs Central Office (VACO), Veterans Health Administration (VHA), National Program Offices and Regional/VISN/Facility Staff to build relationships, share strong practices, and address barriers. Develops and maintains effective office systems, procedures and communications, making necessary changes to ensure efficiency of the Consolidated Human Resources Office. Strong organizational and tracking skills are required for maintenance and compliance of recurring actions, assignment of all new action items, and meeting tight deadlines. Provides technical assistance and support for regularly scheduled meetings, conference calls, video teleconferences, and webinars from problem identification to resolution, with expert assistance from IT technical support when needed. Serves as a timekeeper by preparing, maintaining and submitting electronic timecards for designated staff. Reminds approving official of the deadline to approve timecards and serves as back-up timekeeper for other VISN Human Resources administrative support. Serves as a VISN ADPAC assisting staff in obtaining computer access and necessary menu/security keys utilizing the ePAS system. Incumbent may be required to consult with Veterans Affairs Central Office (VACO), Veterans Health Administration (VHA), National Program Offices and Regional/VISN/Facility Staff to achieve the desired outcome on various taskings. Serves as a government purchase card holder Work Schedule: Monday-Friday; 8:00 am-4:30 pm. Telework: This position may be authorized ad hoc telework only. Employees will be expected to report to the duty station upon selection. Telework eligibility may be discussed during the interview process. Virtual: This is not a virtual position. Remote: This is not a remote position. Position Description/PD#: Administrative Support Assistant/PD03178A Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not required Notifications: This position is in the Competitive Service. This position is not a Bargaining Unit position. Current and former Federal employees must submit copies of their most recent SF-50, (Notice of Personnel Action). The SF-50 must identify the position title, series, grade, step, tenure and type of service (Competitive or Excepted). In some cases, more than one SF-50 may be required to show a higher grade previously held. Interchange Agreements with Other Merit System: Employees who occupy medical or medical-related positions and were appointed under 38 U.S.C. 4701(1) or (3) [formerly 38 U.S.C. 4104 (1) and (3)] must be serving in a full-time position without time limit and have served continuously for at least one year in this other merit system to be eligible to convert to the Title 5 System. Some exceptions to this rule may apply if you have previously acquired tenure under a Title 5 appointment. Veterans' preference does not apply for Direct Hire Authority announcements.

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/24/2023. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: providing administrative support; collecting, compiling and tracking data and information; processing documents and reports; establishing, updating and maintaining office files and records; performing automation duties using software applications such as Microsoft word processing, Microsoft Excel, Powerpoint, electronic mail, desktop publishing, calendar, database and/or graphics; answering telephones, referring visitors, and providing information. You will be rated on the following Competencies for this position: AdaptabilityCustomer Service (Clerical/Technical)Interpersonal SkillsTeamwork Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is mostly sedentary. However, at times there may be periods of walking, standing, bending and lifting of equipment weighing less than 40 pounds. The work requires pushing, pulling and carrying media educational equipment. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address VISN 1 VA New England Healthcare System 200 SPRINGS ROAD BEDFORD, MA 01730-1114 US
• Name: Thomas Whiddon
• Email: [email protected]