About the Position: The mission of the Corpus Christi Army Depot is to overhaul, repair, modify, retrofit, test and modernize helicopters, engines and components for all services and foreign military customers. Corpus Christi Army Depot (CCAD) is the Army's Center of Industrial and Technical Excellence for Rotary Wing Aviation Maintenance. We provide worldwide on-site maintenance services, aircraft crash analysis, lubricating oil analysis, and chemical, metallurgical and training support.

Duties

Plan, direct, supervise and coordinate directorate activities requiring an expertise and broad scope of knowledge in Command, Control. Coordinate, defend and negotiate program, project, policy and controversial issues of significant impact on supported organization information systems. Assign area of responsibility to subordinate manager, establish broad requirement and provide guidance in interpretation of precedent or policy areas. Establish and maintain contact with private industry and academic institutions to keep abreast of new developments in the field of information technology/management systems.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• One-year supervisory probationary period required.
• Incumbent must obtain and maintain a TOP SECRET security clearance (Tier 5: Special Sensitive, Critical Sensitive, Noncritical-Sensitive, High Risk).
• Position is designated as requiring drug testing due to security clearance. This position is a Testing Designated Position (TDP) subject to applicant testing and random drug testing.
• Must have DOD IA certification or obtain certification within six months of employment date.
• If you misrepresent your experience/education or provide false/fraudulent information in/with your application, it may be grounds for not hiring you or for firing you. Making false/ fraudulent statements also may be punishable by fine/imprisonment.

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. 30 Percent or More Disabled VeteransCurrent Department of Army Civilian EmployeesCurrent Department of Defense (DOD) Civilian Employee (non-Army)Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel WorkforceInteragency Career Transition Assistance PlanLand Management Workforce Flexibility ActMilitary Spouses, under Executive Order (E.O.) 13473Non-Department of Defense (DoD) TransferPriority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician EligiblePriority Placement Program, DoD Military Spouse Preference (MSP) EligiblePriority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability RetirementPriority Placement Program, DoD Retained Grade Preference EligibleVeterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Basic Requirement for Supervisory Information Technology Specialist (Policy Planning): Specialized and Other Experience: One year of specialized experience which includes Developing, revising, and implementing policies, procedures, and strategies for an information technology (IT) enterprise; planning and organizing work to meet mission requirements; developing IT requirements for long range planning purposes; and experience supervising others. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service GS-13. AND The specialized experience must include, or be supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined: (1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Examples of IT-related experience demonstrating this competency include: leading others by setting the standards for the quality of work, even in the most difficult and/or high pressure circumstances; reviewing and editing work completed by others to ensure that the quality of work meets acceptable work standards. (2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: using expertise and experience to address complex problems, questions, or complaints; anticipating customer needs and modify the team's work activities, processes, and practices to meet these needs; collaborating across team and outside of own team to organize planning sessions that elicit ideas for improving customer service and support. (3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include: clearly explaining and defending complex ideas, appropriately adapting to each audience's level of knowledge; actively listening and clarifying points when presenting highly complex and controversial findings; using well-constructed, fact-based arguments to persuade stakeholders/officials to take action on suggestions for improvement. (4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of IT-related experience demonstrating this competency include: providing precedent setting solutions to unique problems not previously encountered; helping team make decisions which are complicated by the number and nature of existing policy, guidelines, and organizational goals; identifying the root causes of problems; developing systemic solutions to address them and prevent them from reoccurring. You will be evaluated on the basis of your level of competency in the following areas: Enterprise ArchitectureHuman Capital ManagementInformation Resources Management (IRM)Information Technology Capacity Management Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-13).

Education

This job does not have an education qualification requirement.

Contacts

• Address GP-W0MUAA USA AMCOM CORPUS CHRISTI ARMY DEPOT DO NOT MAIL Corpus Christi, TX 78419 US
• Name: Army Applicant Help Desk