About the Position: This position is located with the Defense Health Agency - National Capital Region Walter Reed National Military Medical Center, Director for Dentistry Department of Hospital Dentistry Office of the Chief, Bethesda, Maryland. Parking at WRNMMC is limited, alternate means of commuting suggested. This is a Direct Hire Solicitation.

Duties

Create and maintain each patient's file to be used throughout the entire treatment. Perform a variety of administrative functions associated with medical records and health information processing including, analyzing and verifying medical records for completeness, consistency, and accuracy. Perform a variety of clinic/unit receptionist and clerical procedures pertinent to provisions of medical and nursing care in the inpatient or outpatient setting. Refer urgent messages and patient issues for immediate action. Obtain identifying information and determine the nature of the visit/call. Receive patients and visitors as the initial point of contact, in person or telephonically. Record and relay messages and/or redirect calls, as necessary. Perform the full range of receptionist, recordkeeping, and miscellaneous clerical duties in a Medical Treatment Facility.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• This position requires a Influenza Vaccination.
• This position requires a Tuberculosis Test.

Qualifications

Who May Apply: US Citizens In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes performing front desk duties such as greeting patients, checking patients in/out; scheduling appointments; analyzing and verifying medical records for completeness, consistency, and accuracy; and utilizing health care systems (such as MHS Genesis, Defense Enrollment Eligibility Reporting System (DEERS), and Corporate Dental system (CDS) and Military Electronic Records Systems. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-05). Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted. Proficiency Required: This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors.

Contacts

• Address JT-DHA-DDAAFF DHA NCR MKT-WR NATL MIL MED CTR DO NOT MAIL Bethesda, MD 20889 US
• Name: Army Applicant Help Desk