Job opening: Operations Support Specialist
Salary: $98 496 - 128 043 per year
Published at: Nov 08 2023
Employment Type: Full-time
This position is located in Field Operations Directorate, Office of Field Operations, DISTRICT 23.
As an Operations Support Specialist, you will provide management services essential to the direction and operation of USCIS, assist management in administering policies and procedures, provide advice, guidance, and instruction to managers, supervisors, and employees concerning all administrative programs that include complex and sensitive issues, and provide excellent customer service.
Duties
Oversees the allocation of funds in the Federal Financial Management System (FFMS) for expenses such as purchase card, travel, purchase orders, reimbursable work authorizations, distribution of work allocations etc.
Manages and monitors operational activities and requirements within allocated budget levels including general expenses, overtime, and awards.
Prepares recurring, special and one-time budget reports including those with budget allocation and expenditure trends
Develops and maintains systems of financial accountability and control over all financial activities, obligations and transactions
Oversees funding decisions (approval/disapproval) of financial obligations in FFMS and Travel Manager.
Qualifications
This position is with the United States Citizenship and Immigrations Services located in the Field Operations Directorate located in District S23 in sunny Tampa, Fl. Tampa was recently identified by the 2023 NARCITY Forbes ratings as the #1 best place to live in Florida and is cited as one of the 50 extraordinary destinations to explore in the world by a 2023 Time Magazine article. Did you know that Tampa Fl is nicknamed "Champa Bay?" It is because they are home to the 2021 Stanley Cup winners and the 2021 Superbowl Champions! Tampa, Fl is not only the birthplace of the Cuban sandwich but features the best public high schools, gorgeous beaches, beautiful weather, is an emerging tech city, and is just a short drive to other metropolitan areas like Miami and Orlando. It's an incredibly young area with a fresh vibrance to the town with tons of young families for the perfect downtown-to-suburban ratio. Although we are a small office, we take pride in supporting the USICS mission and the Tampa, Fl community.
The qualifications for this position must be met by 11:59 PM (Eastern Time) on 11/17/2023.
Current Federal employees must have served 52 weeks at the lower grade or equivalent grade band in the Federal service. The Time-in-Grade requirement must be met by 11:59 PM (Eastern Time) on 11/17/2023.
GS-13 : In addition to the requirements at the lower grade level(s), you qualify at the GS-13 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-12 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the following duties:
Monitoring operational activities and requirements within budget allocations;
Providing advice on a variety of financial management and budget programs and procedures;
Evaluating and improving budget services and processes;
Creating budget reports, recognizing and reporting on expenditure trend data.
Please read the following important information to ensure you submit everything we need to consider your application: It is your responsibility to ensure that you submit your responses and appropriate documentation prior to 11/17/2023. Your resume will be used to determine your qualifications for the position advertised in this announcement. Therefore, your resume must highlight your most relevant, significant experience related to the requirements found in the qualification section of this announcement, as well as any applicable education. USCIS will only review the first 5 pages of your resume to determine your initial eligibility/qualifications for a position. As such, please be sure to include content to support your eligibility/qualifications for this position within the first 5 pages. Please note that your full resume will be made available to the hiring manager if you are referred. Be clear and specific when describing your work history since Human Resources cannot make assumptions regarding your experience. Your application will be rated and ranked based on your responses to the online questions.
Please ensure EACH work history includes ALL of the following information:
Job Title (include series and grade if Federal Job)
Duties (be specific in describing your duties)
Employer's name and address
Supervisor name and phone number
Start and end dates including month, day and year (e.g. June 18 2007 to April 05 2008)
Start and end dates for each grade/pay level if you've held a federal position.
Full-time or part-time status (include hours worked per week)
Salary
Determining length of General or Specialized Experience is dependent on the above information and failure to provide the above information may result in a finding of ineligible.
Note: Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.
Federal Experience: If you are using current or prior federal experience as a basis for qualifying for this position, the grade levels and length of employment (mm/dd/year) at each grade level must be listed in your work history. This information will be further validated if selected for this position.
National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer service. Please provide the dates and amount of time/hours worked earning this experience.
Education
EDUCATIONAL SUBSTITUTION: There is no educational substitution at this grade level.
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