This position, (Diversity, Equity, and Inclusion/Organizational Development Manager - DEI/OD) will be physically located at the Madison VA Hospital and may require occasional travel off-campus work locations affiliated with the Madison VA. This position is aligned under the Director's Office and reports to the Facility Director.

Duties

Duties are extensive and below you can read an overview, this is not all inclusive: The position is responsible for the overall development, management and implementation of Madison VA's DEI strategy and works closely with the Facility Director, executive leadership, senior facility leaders, DEI and health equity practitioners, DEI Training Specialist and Equal Employment Opportunity (EEO) Office to execute key DEI initiatives and to evaluate health equity metrics to take actions to achieve maximum equity for underserved Veteran populations. In this capacity, the incumbent is responsible for implementing guidelines, criteria and standards for the execution of all facets of the DEI and health equity initiatives and policies of the Madison VA and Community-Based Outpatient Clinics (CBOCs), located within the 19-county catchment area spanning southcentral Wisconsin and northern Illinois and developing the respective action plans. Provides leadership on special projects, studies and Tiger Teams as assigned by executive leadership Works with Veteran Integrated Service Network (VISN) and VA Central Office (VACO) on DEI or health equity initiatives Serves as a liaison to VISN 12 VHA facilities regarding DEI and health equity issues and works in concert with these facilities on VISN-wide directives, mandates and other projects designed to enhance the continuity and quality of care Functions with a high degree of autonomy, independently initiating projects/studies, and providing key staff support to the Facility Director Develops and leads a diverse, multi-professional team that works independently and has extensive experience with program and project analysis and management Additionally, the position is expected to make independent decisions about the appropriate allocation of time and effort to individual and collaborative projects and to keep their direct supervisor and leadership informed at all times of any issues or difficulty in achieving established timelines and/or goals Must be familiar with VA policies, procedures and the importance of maintaining and enhancing relationships with the responsible program offices assigned to each of the operating plans. Operational Oversight: Develop and oversees the Diversity, Equity and Inclusion and Health Equity Office with oversight over DEI and health equity programs. The incumbent functions in a senior staff capacity as a top management resource to all services in DEI and health equity coordination, implementation and evaluation of Madison VA administrative and clinical programs, goals and objectives. Within these responsibilities, the incumbent acts as a full liaison for the Facility Director between all clinical and administrative services, VISN 12, VACO and community organizations. Program Management and Administration: Serves as a program manager for DEI and health equity, which encompass complex assigned projects, working directly with business owners and major initiative leads. Serves as an expert advisor on DEI and health equity. Leads the development and implementation of proactive DEI initiatives that supports efforts to define, understand, assess and cultivate diversity. Communications and Evaluation: Creates and implements communication strategies and serves as a content manager for the trainings, web resources, social media and print materials to support DEI and related initiatives in collaboration with other services, the facility EEO Manager and the DEI Training Specialist. Other responsibilities and Special Projects: Conducts and evaluates special DEI studies on various subjects, most of which require extensive investigation and analysis. These may include reviews of various Medical Center programs for efficiency and effectiveness and status reports dealing with critical operational matters. Designs and provides appropriate analysis. Also, designs and implements follow-up systems to track outstanding issues and matters of concern to executive leadership. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Full-time, 800-430pm Position Description Title/PD#: Program Specialist - Diversity, Equity & Inclusion/Health Equity Officer/PD234900 Critical Skills Incentive (CSI): Not approved Relocation/Recruitment Incentives: May be authorized.

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement. EXPERIENCE: 1 year equivalent to at least next lower grade of GS-11 with relatable experience. Describe your related experience with specific detail. Samples of experience: Ability to adjust to change, work pressures, or difficult situations Knowledge of principles, concepts, laws, and regulations of human resources management (HRM), with a high level of consultative skill that is sufficient to serve as an expert and key advisor to top agency management officials on the integration of diversity and inclusion in the workplace Knowledge of working collaboratively to develop and implement recruitment and retention strategies focused on building a diverse, equitable and inclusive workforce and work environment Knowledge of collaborator and relationship builder, with strong interpersonal skills and ability to build coalitions and collaborative working relationships with a broad range of diverse individuals and groups Knowledge of program development and delivery methodologies and techniques to manage, identify, evaluate, recommend, and implement program strategies Mastery of advanced concepts, principles, and practices of program analysis, to analyze and evaluate previous, current, and projected operating programs Ability to plan program objectives, operations, conduct onsite investigations and evaluate the analysis of program effectiveness Knowledge to apply management tools and techniques (flow charts, decision trees, demographic analysis, forecasting techniques, needs assessment, feasibility studies, etc.) to conduct analytical studies Knowledge of the principles and methods to identify, analyze, specify, design, and manage functional requirements, including presenting alternative approaches Skills in conflict resolution, team building, executive meeting facilitation, and group dynamics Ability to write reports that accurately reflect findings and recommendations related to program management activities and status Ability to quickly acquire and apply knowledge of VA policies and procedures as well as its organizational and functional structures to make recommendations for organizational improvement Ability to understand the mission, functions, and organizational goals of the facility and program offices Ability to recognize the necessity of working within a timeframe to meet program deadlines and the ability to motivate others to work on this basis Skill in oral and written communication skills with experience in multiple communication modes, including social media Ability to speak publicly with diverse groups with varying perspectives including national level offices, VAMC management and staff, Veterans Integrated Service Networks (VISN) staff, and outside consultants and organizations Ability to analyze problems and present both written and oral recommendations taking into full consideration a wide range of factors and requirements which affect the management of the healthcare delivery system Specialized Experience: Experience as a DEI/HE manager and/or education is a DEI/HE-related field is highly valued. SCREEN-OUT ELEMENT: Your qualifications will first be evaluated against the prescribed screen out element, which usually appears as question 1 in the on-line questionnaire. Those applicants who appear to possess at least the minimal acceptable qualification requirement are considered for further rating; those who do not are rated ineligible and are eliminated. The potential eligibles are then rated against the remainder of the Job Elements: CommunicationsLeveraging DiversityProcess ControlVision Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements/Working Conditions:

Education

Education are not a substitute for the announced grade level experience.

Contacts

• Address William S Middleton Memorial Veterans Hospital 2500 Overlook Terrace Madison, WI 53705 US
• Name: Lisa Maddox
• Phone: 608-256-1901 X18603
• Email: [email protected]