The primary purpose of the work in this position is to provide analytical and evaluative assistance to the Head of Planning and Evaluation in the Visitor Experience and Evaluation department responsible for planning and overseeing the department’s research and evaluation efforts related to programs, exhibitions, interpretative resources, collection installations and visitor experience initiatives.

Duties

As the Program Analyst, you will:

Requirements

Qualifications

Candidates must meet the Qualification Standards Handbook requirements for the GS-343-11. A qualified candidate's online application and resume must demonstrate at least one year of specialized experience equivalent to the GS-09 in the Federal service. For this position, specialized experience is at least 1 year of general experience as a GS-9; providing analytical and evaluative assistance for an organization where staff and visitor experience are the focal point in the organization’s operations. Your application and resume must demonstrate that you possess the following knowledge, skills and abilities (KSAs). Do not provide a separate narrative written statement. Rather, you must show in your résumé how your past work experience demonstrates that you possess the KSAs identified below. If asked to do so, cite specific examples of employment or experience contained in your resume and describe how this experience has prepared you to successfully perform the duties of this position. DO NOT write "see resume" in your application! Those applicants who meet the minimum qualification requirements will be evaluated against these factors to determine the best-qualified candidates. Comprehensive knowledge of and skill in applying analytical and evaluative thinking and techniques sufficient to developing both short- and long-range plans for research and evaluation projects related to programs, exhibitions, interpretative resources, collection installations, and other visitor experience initiatives. Experience with a wide range of quantitative and qualitative data collection methods and with analyzing the resulting data; and preparing new and existing data for comparative analysis and reporting. Demonstrated ability to interact with the public comfortably and effectively, including interviewing visitors about their experiences at the museum, and abiding by standard human research protections.  Demonstrated abilities in data visualization techniques that promote data accessibility, comprehension, and usability, and tell compelling human stories with data.    Demonstrated understanding of the conceptual and theoretical issues that underlie research and evaluation in informal learning environments. Proficiency in the fundamentals of the social sciences, program evaluation, audience research, and art.  Proficiency in basic project management skills, as well as showing close attention to detail while remaining flexible to the changes inherent in the life of a project. Working knowledge of SurveyMonkey and Tableau; proficient in the use of Microsoft Office with strength in Excel, as well as PowerPoint and Outlook.  "Experience" refers to paid and unpaid experience. Examples of qualifying unpaid experience may include: volunteer work done through National Service programs (such as Peace Corps and AmeriCorps); as well as work for other community-based philanthropic and social organizations. Volunteer work helps build critical competencies, knowledge, and skills; and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Time-in-Grade: Current Federal employees must meet time-in-grade requirements by the closing date of this announcement to receive consideration under merit promotion procedures. CTAP/ICTAP candidates: To be considered "well qualified" you must meet all of the requirements as described in this section. You must meet all qualifications and eligibility requirements by the closing date of this announcement.

Education

Although this position does not have a positive education requirement, you may submit copies of your transcripts or a course listing. You must provide documentation supporting your education claims.

Education must be obtained from an accredited institution recognized by the U.S. Department of Education.

Foreign education must be reviewed by an organization recognized by the U.S. Department of Education. For special instructions pertaining to foreign education and a list of organizations that can evaluate foreign education, see the Department of Education website.

Contacts

• Address National Gallery of Art 4th and Constitution Avenue NW, Washington, District of Columbia 20565 United States
• Name: Staffing
• Phone: 202-842-6814
• Email: [email protected]