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Duties

WHAT IS THE HUMAN CAPITAL OFFICE (HCO) DIVISION? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Vacancies will be filled in the following specialty areas: Human Capital Office of Human Resource Strategy - Human Capital Data Management and Technology The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position. Provide a robust data visualization platform to translate complex HR business requirements and data sets into tangible, relevant, dashboards, reports, and analytical solutions which are automated and sustainable. Use extensive knowledge of innovative business intelligence, statistical graphics and diagrams and quantitative data to design, develop, test, and deploy superior quality products that compel data driven decisions. Provides expert consultation and assistance to HCO dashboard designers to ensure all content and designs adhere to web standards such as accessibility, plain language, editorial style and other published standards and guidelines; deliverables are in accordance with provisions of Section 508 and protection of personally identifiable information (PII). Collects, consolidates, and standardizes information gathered from a variety of human capital systems and applications to improve the quality and interpretability of data. Uses consistent, clear vocabulary and information quality standards to author and update metadata artifacts for a variety of HC databases. Uses analytical and evaluative techniques to research product usage, gather client feedback and develop metrics; uses a variety of tools such as Tableau and Power BI to visualize analysis, including trends, and provide recommendations to improve products and positively impact client satisfaction. Understand and translate abstract information and connection points among a variety of data sets, creating accurate, clear, and concise cross-functional reporting to gain and/or improve insights which drive strategic decision-making and formal business actions.

Requirements

Qualifications

Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the closing date of this announcement: SPECIALIZED EXPERIENCE GS-14: You must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the GS-13 grade level that demonstrated accomplishment in leading major projects and/or initiatives and making critical decisions impacting an organization or division. Experience developing and analyzing quantitative and qualitative measures to perform analysis of data applications and large, complex volumes of data to translate into actionable insights, creative visualization solutions, and reports that are dynamic, intuitive, and easily interpretable for a range of users. Knowledge of data visualization software, techniques, and tools (e.g., Google Charts, Tableau, and Power BI) to build custom data visualization dashboards, deliverables, and solutions. Experience serving as and/or assisting a technical expert in interpreting the needs of the customer regarding the visual display of factual data; planning, designing, and producing visual materials that summarize and display the information and/or project requirements. Oral and written communication experience to develop, persuade, and negotiate a wide range of technical and implementation issues with all levels of senior leaders, including explaining complex concepts while collaborating across various divisions to gain consensus. For more information on qualifications please refer to OPM's Qualifications Standards.

Education

For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected.

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here for Foreign Education Credentialing instructions.

Contacts

• Address HCO OHRS - Human Capital Data Management and Technology 1111 Constitution Ave NW Washington, DC 20224 US
• Name: IRS Memphis External
• Email: [email protected]