Job opening: Program Support Assistant
Salary: $46 696 - 60 703 per year
Published at: Nov 01 2023
Employment Type: Full-time
This position is within the ADPCS/Clinical Informatics service at the Gulf Coast Veterans Health Care System, performing a variety of clerical, administrative and technical duties/responsibilities in support of management with the intent of accomplishing the administrative requirements of ADPCS/Clinical Informatics.
Duties
Duties:
Perform a variety of clerical, administrative and technical duties/responsibilities in support of the ADPCS/ Nursing Service.
Assist in the development of internal administrative standard operating procedures by researching prior publications, regulations, and recommending new policies and/or changes.
Assist in preparing correspondence covering subject of an administrative nature, both internal and external.
Review administrative program guidance, policies and procedures from higher authority to determine effect on assigned mission.
Maintain a continual accumulation of all types of data for use in preparation of a variety of reports.
Effectively enhances the ability of the office to support overall mission requirements through developing methods for automating administrative data collection requirements and reports considering the interrelationships of reports and multiple uses of data.
Determine the best software type for each requirement (such as database or spreadsheet).
Coordinates with staff administrative officer on personnel management matters and with other staff organizations on various administrative activities to obtain information for accomplishment of own assignments or to provide to others.
Provide staff advisory service in administrative areas to operating officials and/or clerical support.
Operates a laptop or personal computer terminal to prepare a variety of narrative and tabular material (e.g., correspondence, reports, technical papers, charts, statistical tables, manuals, travel orders, messages and other documents) involving the common terminology of the unit for which the work is done and requiring accuracy in spelling, grammar, and syllabication.
Operate related peripheral equipment such a printers and modems as required.
Work Schedule: Monday - Friday, 7:30 am - 4:00 pm, subject to change based on the needs of the facility.
Telework: Ad Hoc.
Position Description/PD#: Program Support Assistant/PD03563A
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not Approved
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not required
Qualifications
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/15/2023.
Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the GS-06. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.
You may qualify based on your experience as described below:
Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
Experience with clerical and administrative work such as creating documents, including policies or standard operating procedures in word processing platforms, completing paper or online forms, and filling out requests for various work in hard copy and online
Experience in face-to-face customer support and multiline phones systems.
Experience with meeting minutes or preparing documents for review and adherence to policies and establishing organizational procedures.
Experience managing calendar invites, scheduling rooms, requesting vehicles, special even requests.
Experience tracking multiple taskings or deliverables from outside sources such as service assignments.
Experience delivering and maintaining records of deliveries for supplies or requested items on a large multiple building campus.
Experience inventorying equipment items and turning in equipment for repair or as excess.
Experience with timekeeping.
Experience with VISTA packages related to electronic health record.
Driver's License: A current, valid state-issued Driver's License is required for this position. NOTE: We cannot accept photographs, therefore; please do not submit a copy of your license with your application package.
You will be rated on the following Competencies for this position:
CommunicationComputer SkillsCustomer Service
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
Physical Requirements: The work is primarily sedentary. Physical demands do not exceed those of a typical office setting. There may be some walking, standing, bending or carrying of light items.
For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Education
There is no educational substitution at this grade level.
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here:
http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit:
http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.
Contacts
- Address Biloxi VA Medical Center
400 Veterans Avenue
Biloxi, MS 39531
US
- Name: Angela Fortenberry
- Phone: (601) -383-0370
- Email: [email protected]
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