This position is located in the Department of Health and Human Services, Administration for Children and Families, headquartered in Washington, District of Columbia. This announcement has an applicant limit of 100. Once the first 100 applicants have been reached, the announcement will no longer be available to apply.

Duties

WHAT YOU'LL BE DOING DAY TO DAY As a Child Support Program Specialist, you will use your knowledge and experience to optimize business results and customer experience by: Providing expert advice in interpreting policies relating to Title IV-D of the Social Security Act. Developing regulations, policies, and procedures, particularly as they are carried out by State child support programs, working with Regional Offices, and other Federal agencies as they affect child support programs nationwide. Establishing and maintaining working relationships with officials of other Federal agencies to develop and promulgate joint policies, regulations, and procedures regarding co-jurisdictional roles of enforcing child support orders. Developing, coordinating, facilitating, and providing child support training for various audiences such as presenting workshops at child support conferences, providing training on child support policy, regulations, and legislation, and presenting child support policy interpretations to stakeholders.

Requirements

• U.S. Citizenship required
• Registered or exempt from Selective Service (www.sss.gov)
• If not previously completed, a background security investigation will be required for all appointees. Appointment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication.
• One year probationary period may be required
• If you are selected for this position, the documentation that you present for purposes of completing the Department of Homeland Security (DHS) Form I-9 will be verified through the DHS "E-Verify" System.
• All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choice.
• Financial disclosure statement may be required.
• Bargaining Unit Position: Yes
• Drug Screening Required: No
• All qualification requirements must be met by the closing date.
• Probationary (or trial) period may be required.

Qualifications

Applicants must demonstrate that they meet the Basic AND Specialized Experience requirements as noted below. WHAT WE ARE LOOKING FOR Basic Requirements Degree: behavioral or social science; or related disciplines appropriate to the position. or Combination of education and experience that provided the applicant with knowledge of one or more of the behavioral or social sciences equivalent to a major in the field. or Four years of appropriate experience that demonstrated that the applicant has acquired knowledge of one or more of the behavioral or social sciences equivalent to a major in the field. Minimum Qualifications: You must have one year of specialized experience. To be creditable, specialized experience must have been equivalent to at least one year of experience at the GS-13 grade level in the Federal Service. The specialized experience must include the following: Experience working for Federal, State, Local, or Tribal child support agencies. And two of the following: Developing legislative proposals impacting child support services; Providing technical assistance to States and/or tribes on budget plans; Collecting and/or analyzing child support legislation, regulations, and/or policies. Documenting Experience: IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Qualifications are based on breadth/level of experience. In addition to describing duties performed, applicants must provide the exact dates of each period of employment (from MM/YY to MM/YY) and the number of hours worked per week if part time. As qualification determinations cannot be made when resumes do not include the required information, failure to provide this information may result in disqualification. Applicants are encouraged to use the USAJOBS Resume Builder to develop their federal resume. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. In accordance with Office of Personnel Management policy, federal employees are assumed to have gained experience by performing duties and responsibilities appropriate for their official series and grade level as described in their position description. Experience that would not normally be part of the employee's position is creditable, however, when documented by satisfactory evidence, such as a signed memorandum from the employee's supervisor or an SF-50 or SF-52 documenting an official detail or other official assignment. The documentation must indicate whether the duties were performed full time or, if part time, the "percentage of times" the other duties were performed. It is expected that this documentation is included in the employee's official personnel record. In order to receive credit for experience in your resume that is not within the official series and grade level of your official position, you must provide a copy of the appropriate documentation of such experience as indicated above. Experience refers to paid and unpaid experience, including volunteer work done through national Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to gain employment. You will receive credit for all qualifying experience, including volunteer experience. If such experience is on a part-time basis, you must provide the average number of hours worked per week as well as the beginning and ending dates of the experience so it can be fully credited. OPM Qualification General Policies Website www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-policies/#url=app All qualification requirements must be met by the closing date of the announcement.

Education

If you are claiming education as any part of your qualifications for this position, you must submit an official transcript, unofficial transcript, or a list including courses, grades earned, completion dates, and quarter and semester hours earned.

Special Instructions for Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Failure to provide such documentation with your application will result in lost consideration. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address Administration for Children and Families 330 C St SW Washington, DC 20201 US
• Name: SROC Help Desk
• Email: [email protected]