Store Associates work either independently or as part of a team in any assigned retail area of a commissary store within the Defense Commissary Agency (DeCA) system, performing a variety of duties including handling, preparing, and stocking grocery and produce items, and checking-out customer purchases. Specific assignments vary by individual store and store management requirements.

Duties

Assisting customers by answering questions such as item price or location, and handling bulky/heavy items. Operating an electronic checkout system to record unit price, total customer purchase, and make change. Performing a variety of duties in handling, preparing and maintaining stock levels of grocery and produce items. Reviewing stock levels and gathering inventory data in order to maintain the Computer Assisted Ordering (CAO) system. Preparing and maintaining a variety of documents to order commissary items, reconcile invoices and submit requisitions. Maintaining security, safety, and sanitation practices and procedures. Read the entire announcement before starting the application process.

Requirements

• Be a U.S. citizen or national. Applicants with a Permanent Resident Card are authorized to live and work in the U.S. but are not eligible for employment in positions requiring U.S. citizenship. If selected, proof of citizenship may be required.
• Meet minimum age requirement. See Additional Information.
• Males born after 12-31-1959 must be registered with or exempt from Selective Service.
• May be subject to successful verification of identity and employment eligibility through E-Verify. Learn more about E-Verify, including your rights and responsibilities, at https://www.e-verify.gov/.
• May be subject to a suitability or fitness determination, as required. New federal employees will be fingerprinted.
• Be able to obtain and maintain clearance eligibility based on the appropriate background investigation.
• May be subject to a probationary/trial period.
• Direct deposit of pay is required.
• Meet the physical requirements identified in the Qualifications section.
• If you are selected for this position you may be asked to submit the OF-306 declaration for Federal Employment.

Qualifications

You must meet the Office of Personnel Management (OPM) qualifications for series 1101 and additional requirements by the announcement closing date. Your resume (and/or transcript if necessary) must clearly show that you have the qualifications described below. You can use experience, education, or a combination of the two to qualify. When using education to meet qualifications you must submit transcripts. See Required Documents for more information. Experience: One (1) year of progressively responsible clerical, office, or other work that indicates the ability to acquire the knowledge and skills needed to perform the duties of this position (general experience). more information. OR Education: Two (2) full years of successfully completed education above high school at an accredited business, secretarial, technical school, junior college, college, or university. OR Combination of experience and education: To calculate the combination, divide your total months of experience by 12, then divide your semester hours by 60 and add the two percentages. If the total is 100%, you meet the minimum qualifications through a combination of experience and education. You will receive credit for all relevant qualifying experience (paid and unpaid), including volunteer work done through National Service program (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Additional Requirements that must be met by the closing date: Physical requirements: (1) Ability to frequently lift, push, pull, carry and handle items weighing between 30 and 40 pounds without assistance. You will attest to your ability to perform these physical requirements in the Questionnaire. Time-in-grade applies to the promotion of current and former federal employees who hold or have held a permanent GS position in either the competitive or excepted service in the previous 52 weeks, including current employees applying under VEOA. Your application package must contain proof you meet this requirement. See Required Documents for more information. For GS-7: You must have 52 weeks of Federal service at or equivalent to GS-5. For GS-8: You must have 52 weeks of Federal service at or equivalent to GS-6. For GS-9: You must have 52 weeks of Federal service at or equivalent to GS-7. For GS-10: You must have 52 weeks of Federal service at or equivalent to GS-8. Time after competitive appointment. Current federal civilian employees must have completed at least 90 days of federal civilian service since being selected for a non-temporary appointment from a competitive examination register of eligibles (an announcement opened to the public) or under a direct hire authority. As part of the online application process, you will respond to a series of questions designed to evaluate your level of experience in these competencies: Clerical and AdministrativeCommunicationCustomer ServiceElectronic Checkout SystemMinimum Qualifications GS-04Safety and HousekeepingStore Operations Overtime: Occasional Fair Labor Standards Act (FLSA): Nonexempt Bargaining Unit Status: Covered Obligated Position: No Those retired under CSRS or FERS considered: No. DoD criteria not met. Work environment: Performance of work in some areas of the commissary requires exposure to hot or cold weather or damp and drafty conditions. Recruitment/Relocation Incentives Offered: No Telework eligible: No Remote work eligible: No Applicable Supporting Documents from the list below. Veterans Preference. You must provide a copy of your DD-214 Certificate of Release or Discharge from Active Duty or other acceptable documentation. The member 4 copy is preferred as it contains key information necessary to adjudicate your claimed preference. DD-214 Worksheets are not acceptable documentation, nor are other than a member 4 copy to which a member 4 Character of Service section is added. Contact the National Archives or your military personnel records center to request a copy of your DD-214. Those claiming 10-point preference must submit a completed SF 15 Application for 10-Point Veteran Preference (For Veterans and Relatives of Veterans) and all required proof listed on the reverse of the SF 15. Contact the Department of Veterans Affairs or call 1-800-827-1000 to obtain a copy of the VA letter establishing proof of disability. The character of service shown on the VA letter is not used to adjudicate veterans' preference as only the branch of service in which the individual served can certify the character of service for appointment purposes. Current active duty armed forces personnel within 120 days of separation must submit written documentation from the armed forces certifying that the service member is expected to be separated from active duty service not later than 120 days after the date the certification is signed. The document must include the following information: (1) service member's name, (2) date of the expected separation from active duty, (3) expected character of the active duty service at separation, (4) pay grade/rank/rate at separation, (5) dates of active duty service, and (6) any campaign or expeditionary medals received. You must submit the DD-214 when it becomes available. Military Spouse Preference. Submit (1) the Self-Certification Checklist and (2) proof of marriage to the military service member (e.g., marriage certificate, marriage license), and (3) a copy of the military service member's PCS orders. ICTAP eligibility. Submit (1) a copy of your agency specific ICTAP eligibility notice or a copy of your separation personnel action form and (2) a copy of your most recent performance appraisal and (3) a copy of your most recent SF 50 or agency notification of personnel action showing your current position, grade level, and duty location. Separation personnel actions do not include a certificate/notice of expected separation.

Education

Foreign education may be qualifying if a private organization specializing in interpreting foreign education programs has deemed the foreign education equivalent to that gained in an accredited U.S. education program or a U.S. accredited college or university has given full credit for the foreign courses. See Required Documents for more information.

Contacts

• Address Defense Commissary Agency West 1300 E Avenue Fort Gregg-Adams, VA 23801-1800 US
• Name: DECA WEST Servicing Team
• Phone: 614-692-7831
• Email: [email protected]