This position is located in the Overton Brooks VA Medical Center in Shreveport, LA. The position ensures the business process is in place to support the implementation of new and updated information technology systems. The employee serves as the functional "expert" for matters relating to the Clinical Procedures, Clinical Case Registry and Oncology packages. The employee provides assistance in training to other services such as Pharmacy, Radiology, Laboratory, and Computerized Patient Records.

Duties

***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** Major duties and responsibilities include: Serving as the Clinical Informatics Coordinator for Medical Service, coordinating the business process and software functions. Ensuring the business process is in place to support the implementation of new and updated information technology systems. Providing oversight for a variety of software programs integral to the overall administration, equipment packages, and operations of medical service. Ensuring the Office of Information & Technology assigns appropriate access to terminal and file codes for the purpose of controlling access to the patient and medical records. Analyzing, evaluating and making recommendations on major aspects of all assigned VISTA and commercial off the shelf computer packages. Controlling critical applications, (i.e. Clinical Procedures (CP), Home Oxygen, Oncology/OncoTrax, and Clinical Case Registries); reviewing all software upgrades for medical service programs within VISTA. Providing training for individual users on daily operational tasks and trains new users, which consists of development and presentation of both formal lectures and on-the-job sessions to those employees who will be entering, transmitting and reviewing data. Coordinating training for service staff in clinical and functional areas for various information technology VISTA packages. Ensuring that each medical service employee has access to a workstation with appropriately functioning IT equipment to perform their job. Maintaining the service share drive permissions and monitors content control for inappropriate storage. Assisting with the preparation and implementation of the contingency plans for IT system failure specifically addressing manual system backup plans addressing how day to day business will be conducted for long and short-term outages. Evaluating and making recommendations on planned or proposed clinical software applications or administrative policies to support the implementation or modification. Performing other related duties as assigned. Work Schedule: Monday-Friday, 8:00am to 4:30pm Recruitment & Relocation Incentives: Not authorized Critical Skills Incentive (CSI): Not approved Financial Disclosure Report: Not Required

Requirements

Qualifications

IN ORDER TO QUALIFY FOR THIS POSITION AT THE GS-7 LEVEL YOU MUST MEET THE FOLLOWING: SPECIALIZED EXPERIENCE: You must possess 1 (one) year of specialized experience, equivalent to the GS-6 level in the Federal service, that equipped you with the particular knowledge, skills, and abilities (KSA's) needed to successfully perform the duties of the position and that is typically in or related to this Computer Assistant position to be filled. Specialized experience for this position includes experience using medical software packages to track patient consults, encounters, and visits; training clinical and administrative staff to use medical software packages; assisting users with gaining access to computer software; maintaining an online company or department Shared drive, to include regulating permissions and access. (THIS EXPERIENCE MUST BE SUPPORTED BY YOUR RESUME TO BE CREDITABLE.) You will be rated on the following Competencies as part of the assessment questionnaire for this position: CommunicationComputer SkillsForest Management IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Physical Requirements: Work is sedentary and ambulatory, will require employee to work with users throughout the Medical Center. Maintenance and training involves walking, moving and lifting loads, and performing mechanical operations requiring an intermediate level of physical exertion. Employee is subject to stress due to extended periods of intense mental concentration and the critical nature of expeditious response to situations. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

NOTE: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Overton Brooks VA Medical Center 510 East Stoner Avenue Shreveport, LA 71101 US
• Name: VHA National Recruitment Center
• Phone: (844)456-5208
• Email: [email protected]