This announcement is open to current Career or Career-Conditional EEOC employees. As a IT Specialist (Lead - Communication Applications) at the GS-2210-14, you will be part of Office of Info Technology, Equal Employment Opportunity Commission. If selected, you will be responsible for responsible for directing, planning, and managing IT resources to increase the efficiency and effectiveness of EEOC agency-wide IT processes.

Duties

Lead teams of interdisciplinary IT staff to manage, plan, design, develop, implement, and monitor communications services and associated software. Perform systems analysis and evaluation to assure technical compatibility of proposed new services and associated equipment with existing systems to maintain a secure and cohesive infrastructure. Serve as a senior expert and consultant to top management officials to provide advice on integrating systems with mission and support work processes. Communicate and collaborate with cross-functional teams (Project Managers, Requirements Leads, Developers, Operations, Architects, Security Officers) to design effective test strategies and create and maintain test frameworks. Design, develop, and lead/execute functional, stress, and performance test plans to validate requirements and identify problems and their causes. Serve as a Contracting Officer's Representative for communication services in the areas of developing market research, procurement documents, plan budgets for ongoing operations/maintenance and upgrades.

Requirements

• Must be a U.S. Citizen or National
• Males born after 12-31-59 must be registered for Selective Service
• Suitable for Federal employment, determined by a background investigation
• May be required to successfully complete a probationary period

Qualifications

For the GS-14: You must have one year of specialized experience equivalent to the GS-13 level in federal service. Specialized experience includes experience managing cloud-based applications in the Microsoft M365 Teams environment, including user accounts, licensing; planning for acquisition and implementation; troubleshooting of secure applications in creating and administering orders and service contracts for the applications and services recommended and implemented. In addition to meeting specialized experience requirements, you must have the following IT-related experience demonstrating these competencies: Attention to Detail-Is thorough, accurate and consistent when accomplishing a task with concern for all the areas involved. Pursues quality in all tasks performed. Customer Service-Anticipates and meets the needs of both internal and external business partners and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government). Provides information or assistance. Delivers high-quality products and services; is committed to continuous improvement. Effectively manages customer relationships. Communication -Makes clear and convincing oral presentations to individuals and groups. Listens effectively; clarifies information as needed. Speaks and writes in a clear, concise, organized, and convincing manner that is appropriate to the audience. Facilitates an open exchange of ideas to ensure all group input is considered. Handles technical, sensitive or controversial topics with agility, involving executives/managers as appropriate. Problem Solving -Identifies and analyzes problems; weighs relevance and accuracy of information; generates and evaluates alternative solutions; makes sound recommendations. Merit promotion applicants must meet time-in-grade requirement as defined in 5 CFR 300, Subpart F. One year at the GS-13 level is required to meet the time-in-grade requirements for the GS- 14 level. Applicants must meet all eligibility requirements (e.g., time-in-grade and qualification requirements) within 30 days of the closing date specified in the vacancy announcement. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

This job does not have an education qualification requirement.

Contacts

• Address Equal Employment Opportunity Commission 131 M Street, NE Washington, DC 20507 US
• Name: EEOC Jobs
• Email: [email protected]