Serve as the Program Support Assistant for Home Based Primary Care and Homemaker Home Health Aide.

Duties

Major duties include but aren't limited to: Provide administrative and technical support to the program director and all other staff. Plan, develop and coordinate all administrative functions essential to program implementation and the delivery of services including initiation of corrective action. Exercise appropriate independent judgement when triaging incoming emergency requests from field clinicians, patients and caregivers. Manage the program information system, collect data, submit reports, and correct errors. Refer patients to community agencies to provide homemaker/home health aide services. Perform timekeeping duties for program staff through the electronic timekeeping system. Work Schedule: 8:00am-4:30pm Monday-Friday Position Description/PD#: Program Support Assistant/PD516-090340-O Compressed/Flexible: Not available Relocation incentive: Not Authorized Critical Skills Incentive: Not Approved Permanent change in station: Not authorized Financial Disclosure report: Not required Telework: Not Approved

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/31/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. General Adjustment SF-50's with the effective date of within the last year do not provide the information to reflect time-in-grade requirement has been met and therefore cannot be the only SF-50. If you are currently serving in a Hybrid Title 38 position, your SF-50's must reflect you have been in the position longer than one year. Please ensure read guidance noted below on acceptable SF-50's. SF-50's can be found in your eOPF. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: provide administrative and technical support; extend training in operations of computer programs; assist with evaluating efficient means of documentation; refer patients to community agencies; ensure proper administrative procedures are understood and followed by vendors; maintain statistical data; perform timekeeping duties; process admissions; maintain computer files. You will be rated on the following Competencies for this position: ClericalCommunicationsComputer SkillsCustomer Service (Clerical/Technical)Manages and Organizes Information Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: This position requires sitting for long periods of time and using the computer for many hours per day. Walking to other parts of the medical center my be necessary. Some bending and standing is required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Contacts

• Address CW Bill Young Department of Veterans Affairs Medical Center 10000 Bay Pines Boulevard Bay Pines, FL 33744 US
• Name: Hunter Hobbs
• Phone: 615-983-3252
• Email: [email protected]