Securing Travel, Protecting People - At the Transportation Security Administration, you will serve in a high-stakes environment to safeguard the American way of life. In cities across the country, you would secure airports, seaports, railroads, highways, and/or public transit systems, thus protecting America's transportation infrastructure and ensuring freedom of movement for people and commerce.

Duties

This Program Analyst position is located Quality Assurance, Compliance Oversight, Security Operations, Transportation Security Administration, Department of Homeland Security (DHS). Duties include but are not limited to: Analyze systems, processes, and procedures for assigned program area. Applies a variety of quantitative and qualitative analytical and evaluative methods to assess program operational efficiency, effectiveness and viability. Analyzes and interprets policy guidance and assists managers and employees in applying guidance to program operations, including new approaches and flexibilities consistent with underlying statutory or higher authority directives. Identifies and proposes technically sound and administratively compliant solutions to a range of recurring issues requiring considerable judgment to ensure that recommendations and approaches best meet TSA operational needs. Uses automated systems and database to compile and analyze statistical and narrative data; identifies trends and isolates areas of concern. Conducts studies that may impact other programs, projects, or processes or that cross functional or organizational lines. Initiates, tracks and follows up on cases and studies, ensuring timely completion and regulatory compliance. Assists senior personnel with extensive or complex research projects. Collaborates with program sponsors, managers, specialists, and other stakeholders across TSA to ensure program operations support and/or meet initiatives, goals, and objectives. Responds to inquiries from internal and external stakeholders and serves as a technical specialist for operational aspects of assigned program(s). Creates reports, informational summaries, briefings, and other written materials for internal and external stakeholders. Develops and provides formal and informal presentations and briefings on program operations and activities for variety of audiences, including senior management and external stakeholders.

Requirements

Qualifications

To qualify for the SV-G pay band (equivalent to the GS-11 grade level), you must have one year of specialized experience at the SV-F pay band or GS-9 grade level in the Federal service or equivalent experience in the private sector. Specialized experience is defined as experience that has equipped you with the knowledge, skills, and abilities to successfully perform the duties of the position. Specialized experience for this position is: - Applying analytical methods and techniques in performing varying assignments. - Organizes work, sets priorities, monitors and evaluates the progress and outcomes of office assignment; anticipates potential challenges or opportunities. To qualify for the SV-H pay band (equivalent to the GS-12 grade level), you must have one year of specialized experience at the SV-G pay band or GS-11 grade level in the Federal service or equivalent experience in the private sector. Specialized experience is defined as experience that has equipped you with the knowledge, skills, and abilities to successfully perform the duties of the position. Specialized experience for this position is: - Organizes work, sets priorities, monitors and evaluates the progress and outcomes of office assignment; anticipates potential challenges or opportunities. - Ability to analyze and research written documents, proposals, white papers and other materials to understand main themes and issues in order to summarize for higher level authority. Credit for experience is given based on a 40-hour workweek. Part-time experience is credited on a part-time ratio, i.e., working 20 hours per week for two months equals one month of experience. No additional credit is given for overtime. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Resumes must include the following: Narrative description of duties with start and end dates (including the month and year) for work experience. State the number of hours worked in a position (i.e. full-time or part-time). If part-time, state the total number of hours worked per week. Performance level (i.e. band or grade) Utilizing the USAJOBS Resume Builder and completing all available fields is strongly encouraged. You must meet the qualification requirements for this position no later than the closing date of the vacancy announcement.

Contacts

• Address SO - Security Ops 6595 Springfield Center Dr Springfield, VA 22150 US
• Name: HC ServeU Customer Care
• Email: [email protected]