You will serve as the Program Support Clerk of the Environmental Management Services (EMS) team at the Bay Pines VAHCS.

Duties

Major Duties: Receives calls and visitors and directs them accordingly; Consistently communicates with Veterans, their representatives and families, visitors and all VA staff; Provides information in response to routine requests; Collecting, compiling, and tracking data to generate statistical reports; Composes routine correspondence; Maintains office supplies; Serves as timekeeper Coordinates with Payroll personnel as it relates to timekeeping Processes and tracks purchase orders Work Schedule: Monday-Friday, 7:30 A.M.- 4:00 P.M. Virtual: This is not a virtual position. Position Description/PD#: Program Support Clerk/PD082830 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/27/2023. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-4 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Receiving calls & visitors and directs them accordingly; Responding to requests for information; Generating statistical reports by collecting, compiling and tracking data; Composing correspondence reports, memorandums and other documents; Serving as timekeeper; Maintaining office supplies and office files OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have 4 full years of education above high school. NOTE: Transcripts (unofficial or official) must be submitted with your application materials. Education cannot be credited without documentation OR, Combination: Applicants may also combine education and experience to qualify at this level.You must have an appropriate combination of specialized experience and undergraduate education beyond the second year (beyond 60 semester hours). You will be rated on the following Competencies for this position: Decision MakingInformation ManagementOral CommunicationReasoningWriting Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primarily sedentary. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address CW Bill Young Department of Veterans Affairs Medical Center 10000 Bay Pines Boulevard Bay Pines, FL 33744 US
• Name: Caitlin Sprayberry
• Phone: 901-410-7119
• Email: [email protected]