This position will be assigned to the JBSA Lackland NAF Human Resources Office. This is a Regular Full-Time category position with guaranteed 40 hrs. per week. Employees appointed to a Regular category position are eligible for benefits.

Duties

Serves as Receptionist for the Human Resources Office (HRO) assisting walk-in and call-in customers. Assists job seekers, providing information on job openings, and preferences, as well as information on using the USA Jobs website. Provides information to supervisors and employees regarding general personnel information found in commonly used regulations, instructions or manuals. Refers walk-ins and telephone callers to appropriate person if unable to take care of personally. Picks up mail and packages from main office. Responsible for maintaining a log of all office correspondence and ensuring its timely distribution to the appropriate staff member. Serves as Records Custodian, establishing and maintaining all office files in accordance with records management directives. Post job vacancies on Facebook website. Responsible for processing and tracking required paperwork for awards and recognition programs. Track and send out emails on probationary period. Complete employee verification. Maintains I-9 Tracker and sends out letters to employees with expiring work permits. Responsible for the maintenance of the Official Personnel Folders, filing paperwork in folders and replacing folders and labels as needed. Creates letter and listing of OPFs that are ready to be staged and stages Official Personnel Folders each month. Maintains customer area clean and tidy, and ensures that the employee bulletin boards are maintained. May be assigned an activity to learn staffing procedures. Other duties as assign. If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12174397

Requirements

• This position requires the incumbent to complete a background investigation with favorable results.

Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 10/25/2023 Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: Applicant must have experience in responsible clerical or office work of any kind in which the applicant performed the same or similar duties as described above. Strong organizational skills required. Experience and skill in the use of office automation software (MS Windows, MS Office including Word and Access) is required. Knowledge, Skills, and Abilities (KSAs): Your qualifications will be evaluated on the bases of your level of knowledge, skills, abilities and/or competencies in the following areas: 1. Excellent customer service skills to include a good speaking voice. 2. Must have a friendly and helpful attitude. 3. Knowledge of office automation software (MS Windows, MS Office, including PowerPoint, Word, Access, and Excel) 4. Strong organizational skills required. 5. Must be able to read, write, and speak English. **NOTE: Those qualified applicants who meet both the minimum qualification requirement(s) and highly preferred criteria(s) will be considered best qualified for this position and will be referred to the selecting official(s) first for consideration. All other applicants will be referred as needed and requested by the selecting official(s). **Reminder to Applicants: Your experience has to be clearly identified in your resume in order to receive consideration. If your resume does not provide enough information regarding your work history for us to make a creditable qualification determination, your application package may be rendered disqualified and you will no longer be considered for this position.

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

Contacts

• Address JBSA Lackland NAF HR 802 FSS/FSCN, 415 B Street East, Bldg 598 Randolph AFB, TX 78150-4424 US
• Name: JBSA Lackland NAF HR Office
• Email: [email protected]