Job opening: Immigration Services Analyst
Salary: $99 916 - 129 889 per year
Published at: Oct 18 2023
Employment Type: Full-time
This position is located in Office of Field Operations, Field Operations Directorate, at the National Benefits Center.
As an Immigration Services Analyst, you will serve as a senior analyst to the records division on operational programs requiring the application of a wide range of analytical functions related to records programs and contract oversight.
Duties
Serves as the resident subject matter expert of the records functions.
Provides oversight of contractors who manage and conduct the initial preparation of applications.
Ensures contractor compliance in implementing processes accurately.
Recommends and takes actions to achieve organizational objectives.
Assists, directs, coordinates, and oversees the research and implementation of programs and procedures used to resolve issues.
Develops and conducts briefing presentations, conference materials, and other communications for supervisors and executive management; ensures information provided is accurate and concise.
Serves as liaison between USCIS/NBC federal employees and contract personnel.
Qualifications
The qualifications for this position must be met by 11:59 PM (Eastern Time) on 10/27/2023.
Current Federal employees must have served 52 weeks at the lower grade or equivalent grade band in the Federal service. The Time-in-Grade requirement must be met by 11:59 PM (Eastern Time) on 10/27/2023
GS-13: You qualify at the GS-13 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-12 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the following duties:
Ensure contracting quality control measures are identified.
Work consists of a wide range of projects related to the initial review and pre-processing of applications for immigration and citizenship benefits.
Resolves complex policy questions and provides a basis for major decisions that affect activities and operations USCIS wide
Please read the following important information to ensure you submit everything we need to consider your application: It is your responsibility to ensure that you submit your responses and appropriate documentation prior to 10/27/2023. Your resume will be used to determine your qualifications for the position advertised in this announcement. Therefore, your resume must highlight your most relevant, significant experience related to the requirements found in the qualification section of this announcement, as well as any applicable education. USCIS will only review the first 5 pages of your resume to determine your initial eligibility/qualifications for a position. As such, please be sure to include content to support your eligibility/qualifications for this position within the first 5 pages. Please note that your full resume will be made available to the hiring manager if you are referred. Be clear and specific when describing your work history since Human Resources cannot make assumptions regarding your experience. Your application will be rated and ranked based on your responses to the online questions.
Please ensure EACH work history includes ALL of the following information:
Job Title (include series and grade if Federal Job)
Duties (be specific in describing your duties)
Employer's name and address
Supervisor name and phone number
Start and end dates including month, day and year (e.g. June 18 2007 to April 05 2008)
Start and end dates for each grade/pay level if you've held a federal position.
Full-time or part-time status (include hours worked per week)
Salary
Determining length of General or Specialized Experience is dependent on the above information and failure to provide the above information may result in a finding of ineligible.
Note: Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.
Federal Experience: If you are using current or prior federal experience as a basis for qualifying for this position, the grade levels and length of employment (mm/dd/year) at each grade level must be listed in your work history. This information will be further validated if selected for this position.
National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer service. Please provide the dates and amount of time/hours worked earning this experience.
Education
EDUCATIONAL SUBSTITUTION: There is no educational substitution at this grade level.
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