The position functionally serves as the Assistant Chief, Supervisory Program Specialist for the Community Care Program, which is organizationally aligned under the Chief of Staff in the St. Cloud VA Health Care System. The incumbent has direct accountability to the Chief, Community Care and works closely with the management team that includes Clinical and Administrative leadership.

Duties

Duties may include but are not limited to: Provides supervision at first and second levels for employees responsible for financial (program authorities/authorizations) and administrative work in support of the facility community care program. Discusses, investigates and responds to employee grievances to resolve conflicts. Employee represents management at labor management meetings, provides information, and resolves conflicts and/or issues that may arise and assures management officials are familiar with the negotiated agreement. Provision and oversight of the community care annual budget, which includes budget/resources formulation, justification, and execution; financial management; and financial reporting. Plays a vital role in developing and coordinating internal review systems to assure that both clinical and administrative activities follow agency and accrediting and regulatory requirements. Ensures programs concerning such matters as equal opportunity, merit promotion, labor management relations, and position management are appropriately administered. Develops both long and short-range policies and plans for Community Care by coordinating the medical administration needs of the facility community care program for the Medical Center. Participates in the analysis and interpretation of workload and other data used in resource planning. Incumbent must have the ability and resourcefulness to engage in analytical, financial, statistical, and quantitative problem solving and analysis. Incumbent must have a thorough knowledge base of common financial analysis techniques, including budget projection and forecasting. Incumbent must be proficient in the use of a personal computer and computer systems. Must have knowledge, flexibility, and experience to interface with individuals at all levels of the Medical Center, including clinical and administrative services. Must have the ability to write clearly and concisely the documents and reports necessary for the job. Must have the ability to communicate effectively on paper and by word of mouth. Incumbent must have firm knowledge of the operations of the Medical Center's administrative and clinical functions. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. The full performance level of this position is GS-11. Work Schedule: Monday-Friday, 8:00am to 4:30pm Telework: Incumbent may telework 6+ days per pay period, at supervisors discretion. Virtual: This is not a virtual position. Position Description/PD#: Supervisory Program Specialist/PD905550 and PD905540 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required Bargaining Unit: This is not a bargaining unit position. The VA Midwest Health Care Network advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being.

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/20/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-9 position you must have served 52 weeks at the GS-7. For a GS-11 position you must have served 52 weeks at the GS-9. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: GS-09: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-7 in the normal line of progression for the occupation in the organization and that is directly related to the work of the position and has equipped you with the particular knowledge, skills and abilities to successfully perform the duties as a Supervisory Program Specialist. Examples of specialized experience would typically include, but are not limited to: coordinate between departments of an organization to achieve greater shared objectives; utilize written and oral communication skills to respond to the needs of internal and external clients; deal with customers constructively and appropriately when conflict or problems arise; utilize data and reports to determine past and current effectiveness of operations; supervise or train entry level administrative staff; populate or maintain an automated tracking system. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed a master's or equivalent graduate degree or, 2 full years of progressively higher level graduate education leading to such a degree, or LL.B. or J.D., if related. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work of the position. (Transcript Required). OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an equivalent combination of specialized experience and education beyond (1) full year of graduate level education may be used to qualify applicants for the GS-09 level. (Transcript Required). GS-11: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-9 in the normal line of progression for the occupation in the organization and that is directly related to the work of the position and has equipped you with the particular knowledge, skills and abilities to successfully perform the duties as a Supervisory Program Specialist. Examples of specialized experience would typically include, but are not limited to: serving as a liaison between your department and other departments or areas within an organization; utilizing written and oral communication skills to direct / guide staff to greater shared objectives; utilize data and reports to forecast department goals; assisting with budget development; recruiting and hiring staff for administrative positions; prioritize, coordinate and organize numerous simultaneous work assignments and requests; working independently to plan and carry out steps for completing assignments in accordance with established instructions, practices and guidelines; populating and maintaining an automated tracking system of program specific data to track suspense on items such as project milestones, progress reports and compliance strategies. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed a Ph.D. or equivalent doctoral degree or, 3 full years of progressively higher level graduate education leading to such a degree, or LL.M., if related. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work of the position. (Transcript Required). OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an equivalent combination of specialized experience and education beyond a master's degree or equivalent graduate education may be used to qualify applicants for the GS-11 level. (Transcript Required). You will be rated on the following Competencies for this position: Manages Human ResourcesPlanning and EvaluatingProject ManagementTechnical Competence Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Work is primarily sedentary. Work is typically performed in an adequately lighted and climate-controlled office setting. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address St Cloud VA Medical Center 4801 Veterans Drive St Cloud, MN 56303 US
• Name: Andrea McGuire
• Phone: 602-277-5551 X1738
• Email: [email protected]