This position is located in the Office of the Commissioner for Trademarks. Trademarks supports the Department's strategic goal to foster a more innovative U.S. economy that is better at inventing, improving, and commercializing products and technologies that lead to higher productivity and competitiveness.

Duties

The physical worksite for this position is located in Alexandria, Virginia.This position is telework eligible per agency and business unit discretion/policy.

Requirements

• Applications will only be accepted from United States Citizens and Nationals.
• Your resume and question responses must demonstrate the job-related competencies.
• You must meet the definition of specialized experience.
• Required to pass a background investigation and fingerprint check.
• Must be registered for Selective Service, if applicable (www.sss.gov).
• If selected, you may be required to complete a one year probationary period.
• You must meet all qualification requirements upon the closing date of this announcement.
• Time-in-grade/band requirements must be met by the closing date of the announcement.
• Suitable for Federal Employment

Qualifications

You must meet the United States Office of Personnel Management's (OPM) qualification requirements (including specialized experience and/or educational requirements) for the advertised position. You must meet all eligibility and qualifications requirements by the closing date of the job announcement. OPM Qualifications Standards are available at OPM Website. Miscellaneous Administration and Program Series, 0301 Specialized Experienceis experience that has equipped applicants with the particular knowledge, skills and abilities to successfully perform the duties of the position, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level in the federal service. Specialized experience for this position includes: GS-09 For this position, the next lower grade level is a GS-07. Specialized experience for this position includes: (1) Experience in providing analytical and programmatic support to collect, analyze, and evaluate program data in order improve the overall customer experience across various programs and services; (2) Experience in identifying and conducting the appropriate quantitative research methods (e.g. surveys, statistical modeling) and developing reports, presentations, and other visualizations to communicate key insights from analysis; AND (3) Experience in conducting observational analyses using business intelligence software tools and/or programming languages (e.g., Power Bi, Excel, GA, R, Python, or SAS). OR Education may be substituted as described in the "education" section of this vacancy GS-11 For this position, the next lower grade level is a GS-09. Specialized experience for this position includes: (1) Experience in providing analytical and programmatic support to collect, analyze, and evaluate program data in order improve the overall customer experience across various programs and services; (2) Experience in identifying and conducting the appropriate quantitative research methods (e.g. surveys, statistical modeling) and developing reports, presentations, and other visualizations to communicate key insights from analysis; (3) Experience in conducting observational analyses using business intelligence software tools and/or programming languages (e.g., Power Bi, Excel, GA, R, Python, or SAS) to explore/group data, test hypotheses, predict outcomes, and inform decisions;AND (4) Experience in formulating new metrics and quantitative approaches to gauge the impact of actions to address customer pain points; translate concepts, findings, and limitations into concise, plain language; and present findings, results and recommendations to executives, managers, supervisors and stakeholders. OR Education may be substituted as described in the "education" section of this vacancy Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Education may be substituted for specialized experience at the GS-09 grade level as follows:GS-09:

• A Master's or equivalent graduate degree; Or
• 2 years of progressively higher level graduate education leading to such a degree; Or
• LL.M., if related (statistics, mathematics, public administration, computer science, or other administrative and management fields); Or
• Equivalent combination of qualifying graduate education and experience.

Education may be substituted for specialized experience at the GS-11 grade level as follows:GS-11:

• A Ph.D. or equivalent doctoral degree; Or
• 3 years of progressively higher level graduate education leading to such a degree; Or
• LL.M., if related (statistics, mathematics, public administration, computer science, or other administrative and management fields); Or
• Equivalent combination of qualifying graduate education and experience.

If this position requires proof of higher education, or you are substituting education for experience, you must submit an unofficial transcript or a list of courses that includes the following information: name of accredited institution, grades earned, completion dates, and quarter and semester hours earned. Education completed in foreign colleges or universities may be used to meet the requirements. Please refer to http://www.opm.gov/qualifications/policy/ApplicationOfStds-04.asp for more information. You are not required to submit official documents at this time; copies are sufficient.

Special Instructions for Foreign Education: Qualifying education from colleges and universities in foreign countries must be evaluated in terms of equivalency to that acquired in U.S. colleges and universities. Applicants educated in whole or in part in foreign countries must submit sufficient evidence, including transcripts, to an accredited private organization for an equivalency evaluation of course work and degree. A listing of these accredited organizations can be found on the Department of Education's website - US Department of Education. Another listing of services that can perform this evaluation is available at the National Association of Credential Evaluation Services (NACES) website. You must provide a copy of the letter containing the results of the equivalency evaluation with a course by course listing along with your application. Failure to provide such documentation when requested will result in lost consideration.

NOTE: Only education and experience acquired before the filing deadline will be considered. Report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Contacts

• Address TMCO-Deputy Commissioner for Trademark Exam Policy 550 Elizabeth Lane Alexandria, VA 22314 US
• Name: Shaless Robinson
• Phone: 571-000-0000
• Email: [email protected]