The incumbent serves as the Office Automated Data processing (ADP) systems/equipment analyst within the Office of Environmental Health and Engineering (OEHE), Navajo Area Indian Health Services (NAIHS), specializing in the installation, operation, and maintenance of personal computers, local and wide area networking, and telecommunications equipment located within the OEHE Area and field offices, and supports staff training and program specific application design.

Duties

The office systems analyst serves as the OEHE Specialist on computers, servers, software, telecommunication and applications programs. The position is generally responsible for the following activities: Inspects, unpacks, assembles, installs, tests, and trouble shoots computers and servers with associated terminals, printers, and telecommunication equipment using measurement and test systems that may have to be designed by the incumbent, in order to verify proper system performance. Provides technical support by telephone to site staff. Provides on-site assistance when problems cannot by resolved by telephone, by performing, hardware diagnosis, repairs, modification and replacements. Provides computer system design and programming support to OEHE professional staff. Develop and customize software applications relevant to civil, mechanical, electrical, and biomedical engineering, and environmental health and safety, occupational health, industrial hygiene, and/or health care facilities management in all previous, current, and upcoming versions of Windows, third party applications and utility software to manage networks, and other standard office suites. Perform other duties as assign. This position is being announced concurrently with announcements listed below, please review each vacancy announcement for eligibility requirements. NOTE: Applicants must apply separately to each announcement in order to be considered. GS-12 Excepted Service/Meri Promotion: IHS-24-NJ-12161156-ESEP/MP

Requirements

Qualifications

To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. For positions requiring positive education requirements, or if you are using education to meet all or part of the qualification requirements, you MUST submit a copy of your transcripts or an itemized list of college courses which includes equivalent information from the transcript (course title, semester/quarter hours, and grade/degree earned) in your resume. BASIC REQUIREMENT(S): GS-12: For all IT positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled. 1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. 2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. 3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. 4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. In addition to the Basic Requirements, you must also meet the Minimum Qualifications stated below. MINIMUM QUALIFICATIONS: GS-12: 1 year of specialized experience related to the work of the position and equivalent to at least the GS-11 grade level. Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: Experience that demonstrated accomplishment of computer project assignments that required a wide range of knowledge of computer requirements and techniques pertinent to the position to be filled. This knowledge is generally demonstrated by assignments were the applicant analyzed a number of alternative approaches in the process of advising management concerning major aspects of ADP system design, such as what system interrelationships must be considered, or what operating mode, system software, and/or equipment configuration is most appropriate for a given project. You must meet all qualification requirements within 30 days of the closing date of the announcement. Federal employees in the competitive service are also subject to the Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP).

Education

For positions requiring positive education requirements, you MUST submit a copy of your transcripts or an itemized list of college courses which includes equivalent information from the transcript (course title, semester/quarter hours, and grade/degree earned) in your resume.
When there is a positive education requirement, or you are using education to qualify as a substitution for experience, transcripts (unofficial) are required at the time of application to verify that you meet the educational requirement or substitution.

Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education may be credited. Applicants can verify accreditation at the following website: https://www.ed.gov/accreditation

Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Navajo Area Indian Health Service PO Box 9020 Window Rock, AZ 86515 US
• Name: Navajo Area IHS Human Resources
• Email: [email protected]