Serving as Executive Management and Program Analyst for the Office of the Director. Encompasses a broad responsibility to coordinate, analyze and prepare the Executive Leadership Team with a myriad of diverse products and services (recurrent and unique} in support of broad and specific health service mission requirements and processes. Ensures current operational success for the executive team while simultaneous setting conditions for future organization success.

Duties

Duties include, but are not limited to: Decision Support Leveraging knowledge of qualitative and quantitative analysis techniques and skills to measure effectiveness, efficiency and productivity across several administrative, medical and technical occupational specialties throughout the organization to synthesize unique products for Senior Leader consumption and action Serving as subject matter expert and knowledge resource within AVAHCS to collect data through the VISN DataMart, VSSC, Business Intelligence Services Line (BISL), SAIL, VistA, GUI Scheduling Software, CPRS, Patient Advocate Tracking Systems Replacement Tool (PATS-R), Pyramid, Symphony, Issue Briefing Tracking, multiple LEAF, COVID Reporting Site, Fee Based Claims System( FBCS), RAMP Reports and Measurements Tool, Trip Pack Application, CMS Compare, ACSC Intelligent Preventive Care, SharePoint Administrator, VA ePAS, National Labor Mapping Tool (NLMT), Microsoft Identity Manager, HR Smart AO, Share Folder and File Exchange (SFFX) and Waggl employee voice survey tool Analyzing data retrieved from these sources to prepare briefing materials, graphs, reports and correspondence Working as part of an interdependent multi-disciplined Executive Office team of professionals that matrixes the organizations' human capital to manage mission critical data elements, reports and programs, ensuring the appropriate information and decision briefs are accomplished to optimize the health system resources Creating, editing, calculating, retrieving, storing, printing, routing (and/or causing others to) in preparing complex and detailed products and eliciting decisions of the Executive Team Developing, maintaining and monitoring integrated data and suspense reporting systems affecting programs interrelated functions and operations Communicating information to management for the effective evaluation of program operations and milestones Preparing programmatic reports, charts, graphs, statistical and narrative data for executive presentations and decision briefings Operations Support Ensuring smooth operations of the health systems executive office (i.e., timekeeping, records liaison, agent cashier audit coordinator and manager of a myriad of distribution groups that serve both internal and external stakeholder needs) Managing execution of multiple recurring governance and topical ad hoc information and decision-seeking meetings Scheduling and resolving conflicting meeting requests Consolidating input from various stakeholders and process owners to respond to congressional or higher headquarter requests Maintaining data and databases regarding executive office operations, strategic engagement town hall and community outpatient clinic visitation, stakeholder concerns and responses, all employee survey responses, improvement efforts and communication plans Maintaining distribution lists, access to SharePoint, shared network drives and folders and other sensitive data Managing monthly meetings such as Director's Staff meetings, employee recognition ceremonies/programs, strategic planning, productivity analysis sessions, etc., building slides and using high-level knowledge to capture tasking discussed during the meetings Ensuring proper point of contact is aware of the taskings, completing the tasking and doing a comprehensive job capturing the intent of the tasking and properly and fully answering questions or concerns Ensuring executive team has the proper read-ahead and pertinent information for modernization, inspection readiness, human resource, productivity and customer service reviews Responsible for coordinating daily operations of services necessary to provide a continuum of care for Veterans Office Automation Assisting answering incoming calls Attempting to fix computer, printer and peripheral issues prior to submitting work orders Determining and advising on program needs to assure maximum utilization of space, equipment, staff, funds and developing alternative course of action Contributing to the financial management and business planning of the Director's Office Ordering supplies and equipment Aiding other Service Departments with complex administrative challenges and performing administrative duties in the absence of their administrative personnel Work Schedule: Fulltime, Monday thru Friday 8:00 a.m. to 4:30 p.m. Telework: Ad-hoc Virtual: This is not a virtual position. Position Description/PD#: Management & Program Analyst (Executive Management & Program Analyst) - Detail/Temp Promotion/PD504-02201-0 Relocation/Recruitment Incentives: Not authorized Critical Skills Incentive (CSI): Not approved Permanent Change of Station (PCS): Not authorized Financial Disclosure Report: Not required Current Supervisor approval is required prior to accepting this detail/temporary promotion.

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/16/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-09. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: consolidating input from various stakeholders and process owners to respond to congressional or higher headquarter requests; managing incoming suspense items to ensure actions are assigned appropriately, coordinating and aggregating responses, reviewing documents to ensure completeness, accuracy and compliance with regulations, routing for executive management concurrence and submitting responses to VISN within established timelines; tracking performance plan measures with updates to leadership weekly and ensuring smooth operations of the health systems executive office (i.e., timekeeping, records liaison, agent cashier audit coordinator, and manager of a myriad of distribution groups that serve both internal and external stakeholder needs). OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a Ph.D. or equivalent doctoral degree or three full years of progressively higher level graduate education leading to such a degree or LL.M., if related. (TRANSCRIPTS REQUIRED). OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education. First two years of graduate study are not qualifying for GS-11. You will be rated on the following Competencies for this position: Administration and management Analysis and problem solving Communication Organizational performance analysis Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is sedentary. Some work may require movement between offices, hospitals, warehouses, and similar areas for meetings and to conduct work. Work may also require walking/standing, in conjunctions with travel to and attendance at meetings and/or conferences away from the work site. Incumbent may carry and lift light items weighing less than 15 pounds. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

NOTE: If your school has changed names, or is no longer in existence, you must provide this information in your application.

Contacts

• Address Thomas E Creek VA Medical Center 6010 Amarillo Boulevard, West Amarillo, TX 79106 US
• Name: VISN 17 SSU USAS Group
• Email: [email protected]