About the Position: This position is located in the Directorate of Clinical Support, Traumatic Brain Injury Center at Tripler Army Medical Center with the Defense Health Agency, Indo-Pacific Market, Hawaii Region. This position provides administrative and logistical support essential to the operation of the Clinic. Tripler Army Medical Center is a tobacco-free workplace. Tobacco products include, but are not limited to, smoking, smokeless tobacco, and electronic nicotine delivery devices.

Duties

Perform basic medical screening and patient comfort accommodating medical situations. Resolve administrative complaints or questions about laboratory procedures. Perform receptionist/clerical support to include template creation and management for providers. Schedule, reschedule, and cancel patient appointments. Produce end of month clinic and clerk workload reports.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• One year trial/probationary period may be required.
• This position has a mandatory seasonal influenza vaccination requirement and is subject to annual vaccination.
• Employees assigned to a medical treatment facility are required to be screened for applicable immunizations or pre-existing immunity based on occupational risk, regardless of job series.
• This position requires the completion of a pre-employment Physical Examination and an annual examination.
• This position is subject to a pre-employment Drug Test screening.
• This position requires Basic Life Support training certification.
• This position has been designated "Mission Essential". In the event of severe weather conditions or other such emergency type situations the incumbent is required to report to work or remain at work as scheduled to support mission operations.
• This position has a Temporary Duty (TDY) or business travel requirement of 5% of the time.
• This position has a requirement to lift up to 20 lbs. in the regular performance of duties.

Qualifications

Who May Apply: US Citizens In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience equivalent to the GS-05 grade level in the Federal service which includes: 1) Scheduling patient medical appointments using a computerized health care system; 2) Providing assistance compiling statistical data to produce a variety of reports reflecting health care provider productivity; 3) Performing full range of receptionist, recordkeeping, & miscellaneous duties; 4) Perform basic medical screening prior to seeing the provider. OR Education: A half year (i.e., 9 semester hours) of graduate level education in a field directly related to the work of the position, such as Medical Technician, Health Technician, or Patient Care Technician. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) by 9. Add the two percentages.

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address JT-DHA-DD83DF DHA INDO PACIFIC MARKET DO NOT MAIL APO, AP 96224 US
• Name: Army Applicant Help Desk