OUR MISSION: To fulfill President Lincoln's promise to care for those who have served in our nation's military and for their families, caregivers, and survivors." Relocation/Recruitment Incentives: May be authorized for highly qualified individuals

Duties

VISN 12 is committed to fostering and sustaining an environment which celebrates diversity, provides equitable opportunities for employment and promotion, and supports inclusiveness in our culture. Together, we strive to create and maintain working and learning environments that promote professional growth and teamwork, and are inclusive, equitable and welcoming. We embrace our differences as individuals and unite as a team toward a common goal: to serve our nation's Veterans. The primary purpose of this position is to implement a Performance Improvement program at the Health Care System level. The position is responsible for delivering Performance Improvement techniques to a broad array of program and services throughout the Medical Center, including Lean, Six Sigma, Coaching, Project Management, and Training. Additional functions of the position involve advising leadership in the formulation of planning complex facility wide Strategic Plans and facility wide projects in the execution phase of supporting of Strategic Planning. Major Duties: Participates in and facilitates transformative quality, safety, effectiveness, and efficiency improvement efforts. Acts as the project lead for healthcare and operational improvement projects impacting patient care delivery systems and functions throughout the medical center. Facilitates, coaches and trains audiences at all levels of the organization throughout the life cycle of a performance improvement project. Conducts extensive work in analyzing data and conducting background research on the issue Pulls, isolates and manipulates data to identify root causes of a performance issue. Develops statistical models to measure success of performance improvement actions. Defines a project scope and goals through a collaborative process with subject matter experts and leadership at the facility, service line, or unit level Leads a team of subject matter experts, front line staff and leadership through a rigorous and defined project management process utilizing multiple tools from Lean Six Sigma, Lean and Change Management and other performance improvement disciplines to further define the current state of the process Develops processes by consulting with subject matter experts in order to develop standard work. Conducts experiments and collects data to identify if the developed solutions are effective. Develops control plans, communication plans, risk management plans, and thorough closeout of the project Delivers lean training to wide audiences and coaches staff members to earn lean certifications Work Schedule: Monday through Friday 7:30am - 4:00pm Position Description/PD#: Health System Specialist/PDS0012A Relocation/Recruitment Incentives: May be authorized for highly qualified individuals Financial Disclosure Report: Not required This is an OPEN CONTINUOUS ANNOUNCEMENT and will remain open until 11/06/2023. The initial cut-off date for referral of eligible applications will be 10/13/2023, with subsequent cut-off dates every week. Eligible applications received after that date will be referred at regular intervals or as additional vacancies occur on an as-needed basis until positions are filled.

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/06/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. MINIMUM QUALIFICATIONS: GS-12: Must possess one (1) full year of specialized experience equivalent to the GS-11 grade level in the Federal Service. Specialized experience is defined as progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following: missions, organizations, programs, and requirements of health care delivery systems; regulations and standards of various regulatory and credentialing groups; and Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement. Specialized experience must also include a comprehensive Knowledge of healthcare Lean/Systems Redesign utilizing standardized tools, methods, and principles such as Lean and Six Sigma, along with industrial and quality engineering principles and concepts to identify systems design problems, define a project scope and goals through a collaborative process, and prepare studies for facility leadership. Lean Sigma Six Green Belt, or Lean Green Belt Certification, or higher- is highly preferred You will be rated on the following Competencies for this position: Analytical ReasoningAnalytical ThinkingCreative ThinkingOrganizational Performance AnalysisProject ManagementQuality Assurance Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Demands: The work requires some physical exertion, such as periods of standing when teaching; facilitating and conducting observations, some walking, bending, crouching, stooping, stretching, or similar activities when visiting work sites; and some moderate lifting and carrying. At other times the work is sedentary, requiring the use of a computer. Work Environment: Duties are performed primarily in an adequately lighted and climate-controlled office, classroom, or conference room setting. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Contacts

• Address William S Middleton Memorial Veterans Hospital 2500 Overlook Terrace Madison, WI 53705 US
• Name: Matthew Acree
• Phone: (608)256-1901 X17488
• Email: [email protected]