Computer Assisted Ordering Technician maintain accurate perpetual inventory balance on hand (BOH) levels which in turn determines optimum ordering quantities and ensures product availability for patrons.

Duties

Maintains the Computer Assisted Ordering (CAO) system with current, accurate data to ensure optimal order quantities are calculated necessary to sustain customer demands. Uses radio-frequency hand-held terminals to gather data necessary to update and adjust inventory. Records and updates Balance on Hand (BOH) data; maintains perpetual inventory and audits credits. Performs daily inventory audit of items not-in-stock and overwrite items. Evaluates stock levels of all CAO categories daily by physically reviewing the storage and display shelf locations, shippers and warehouse. Interfaces with all levels of management and deals directly with commercial distributor/vendor stocking representatives on issues affecting CAO. Read the entire announcement before starting the application process.

Requirements

• Be a U.S. citizen or national. Applicants with a Permanent Resident Card are authorized to live and work in the U.S. but are not eligible for employment in positions requiring U.S. citizenship. If selected, proof of citizenship may be required.
• Meet minimum age requirement. See Additional Information.
• Males born after 12-31-1959 must be registered with or exempt from Selective Service.
• May be subject to successful verification of identity and employment eligibility through E-Verify. Learn more about E-Verify, including your rights and responsibilities, at https://www.e-verify.gov/.
• May be subject to a suitability or fitness determination, as required. New federal employees will be fingerprinted.
• Be able to obtain and maintain clearance eligibility based on the appropriate background investigation.
• May be subject to a probationary/trial period.
• Direct deposit of pay is required.
• Meet the physical requirements identified in the Qualifications section.
• May be subject to one year supervisory probationary period.
• If you are selected for this position you may be asked to submit the OF-306 declaration for Federal Employment.

Qualifications

You must meet the Office of Personnel Management (OPM) qualifications for series 1101 and additional requirements by the announcement closing date. Your resume (and/or transcript if necessary) must clearly show that you have the qualifications described below. You can use experience, education, superior academic achievement, or a combination of experience and education to qualify. When using education to meet qualifications you must submit transcripts. See Required Documents for more information. Experience: One (1) year of demonstrated knowledge of retail procurement and distribution methods; principles, procedures, and techniques of retail food merchandising and retail food store management; and developments in commercial retail food store items, equipment, and practices (specialized experience) equivalent to at least the GS-4 grade level. Experience can be under other Federal service pay systems, private sector, or military. Examples of qualifying experience include: Using hand-held terminals to gather date necessary to update and adjust inventory. Ensuring optimal shelf space allocation for available stock. Ordering product. Maintaining perpetual inventory. OR Education: Four (4) years above high school. OR Combination of experience and education. To calculate the combination, divide your total months of experience by 12, then divide your graduate level semester hours by the number of credit hours that the school attended has determined to represent 1 year of full-time study or 18 and add the two percentages. If the total is 100%, you meet the minimum qualifications through a combination of experience and education. You will receive credit for all relevant qualifying experience (paid and unpaid), including volunteer work done through National Service program (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Additional Requirements that must be met by the closing date: Physical requirements: (1) Must be able to lift items up to 40 lbs without assistance. (2) Long periods of standing, bending, lifting, carrying and reaching while searching for stock and replenishing shelves is required. (3) Work may be performed in the freeze and chill boxes exposing incumbent to extremes in temperature. You will attest to your ability to perform these physical requirements in the Questionnaire. Time-in-grade applies to the promotion of current and former federal employees who hold or have held a permanent GS position in either the competitive or excepted service in the previous 52 weeks, including current employees applying under VEOA. Your application package must contain proof you meet this requirement. See Required Documents for more information. For GS-5: You must have 52 weeks of Federal service at or equivalent to GS-4 Time after competitive appointment. Current federal civilian employees must have completed at least 90 days of federal civilian service since being selected for a non-temporary appointment from a competitive examination register of eligibles (an announcement opened to the public) or under a direct hire authority. As part of the online application process, you will respond to a series of questions designed to evaluate your level of experience in these competencies: Automated Ordering SystemsCommunicationMinimum Qualifications GS-05 (Specialized Experience)Operational Practices Overtime: Occasional Fair Labor Standards Act (FLSA): Nonexempt Bargaining Unit Status: Covered Obligated Position: No Those retired under CSRS or FERS considered: No. DoD criteria not met. Work environment: Involves moderate risks or discomforts which require special safety precautions. Recruitment/Relocation Incentives Offered: No Telework eligible: No Remote work eligible: No Supporting Documents: As applicable based on your selected eligibility/eligibilities and requirements stated in this announcement. Applications without all required supporting documents will not be considered. Certain Veterans may compete under merit promotion procedures. VRA, 30% or more disabled veteran, and VEOA eligibilities require you submit the DD214 showing character of service. The Member 4 copy provides that information and is preferred. 30% or more disabled veterans must include a completed SF15, Application for 10-point Veterans' Preference, and a copy of your VA letter (dated 1991 or later) certifying your total service-connected disability of 30% or more. Future military retirees must include a copy of their terminal leave request, if applicable, AND a copy of retirement DD214 [if available]. If DD214 not available, submit a certification document* or a copy of your retirement letter. Future military separatees must include a copy of their terminal leave request, if applicable, AND a copy of most recent DD214 OR a certification document* OR a copy of most recent active duty orders. *A written document from the armed forces certifying the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certificate is signed. The certification must be on letterhead signed by the adjutant, personnel officer, unit commander or higher headquarters and include your rank, dates of active duty service, type of discharge, character of service, and, if applicable, the date your terminal leave begins. This document is sometimes called a Statement of Service. Notes for veterans:1. Active duty military members who are selected may not be appointed to a position unless on terminal leave or already separated.2. You are required to provide your final DD214 upon issuance, if it was not part of your application package.3. Within the DoD, appointment of retired military members to a civilian position within 180 days immediately after retirement is subject to the provisions of 5 U.S.C. 3326. Applicants claiming Military Spouse Preference must submit the completed Military Spouse PPP Self-Certification Checklist, proof of marriage to the military service member (e.g., marriage certificate, marriage license), and a copy of the military member's PCS orders. ICTAP eligibles must submit RIF separation or proposed removal/separation notice, your latest SF50 and a copy of your most recent performance appraisal. Certain applicants are eligible to apply under an Interchange Agreement. You must submit a copy of your latest personnel action (the equivalent of a Notification of Personnel Action (SF50)).

Education

Foreign education may be qualifying if a private organization specializing in interpreting foreign education programs has deemed the foreign education equivalent to that gained in an accredited U.S. education program or a U.S. accredited college or university has given full credit for the foreign courses. See Required Documents for more information.

Contacts

• Address Defense Commissary Agency West 1300 E Avenue Fort Gregg-Adams, VA 23801-1800 US
• Name: DECA WEST Servicing Team
• Phone: 614-692-7831
• Email: [email protected]