About the position: This position will be assigned to the Resource Management Flight, Kirtland AFB, NM. This position will be filled as Regular Full Time employment category, guaranteed 35.0 hours/week. Regular Full Time employees may be eligible for benefits such as Medical/Dental, Group Life, 401(k), and AFNAF Retirement. The incumbent for this position must be physically able to lift up to 50 lbs. and able to work in enclosed spaces.

Duties

This is a developmental position having a known promotion potential to the Information Technology Specialist (Systems Administration), NF-2210-IV level with PG # 10000. Upon satisfactory completion of required certification and with supervisory recommendation, may be noncompetitively promoted to the higher grade level. Under close supervision, incumbent performs a variety of developmental and/or routine tasks and assists higher graded employees. Serves as assistant to the lead IT Specialist who serves as system administrator of all networks within the 377th Force Support Squadron. Responsible for analyzing, managing, and performing work necessary to assist with planning, designing, development, acquiring, documenting, testing, implementing, integrating, maintaining, or modifying systems for solving problems or accomplishing work process by using computers. Assists in providing quality customer support and training to all activities that operate numerous individual systems. Assists in conducting surveys, recommends necessary preparations and assists in installing and implementing new systems squadron-wide. Troubleshoots computer problems, assists in determining whether the problem is hardware or software related and takes necessary corrective action. Assists in developing and/or changing scripts/programs as required in accomplishing the mission. Recommends what equipment will best perform the tasks required of a system in terms of efficiency and economy. Performs studies on hardware/software and communications requirements. Makes recommendations for in-house development or "off-the-shelf" purchases for all squadron requirements as well as proper placement to ensure maximum usage of current computer equipment. Assists the systems administrator by installing and maintaining PC's within the squadron, configuring and loading software on all computer equipment and trains squadron personnel on the use of computers. May implement/install Time Compliance Network Order (TCNO) patches and standard desktop configurations. Ensures and tracks that all squadron personnel conduct their annual Information Protection and assurance training. Monitors inventories of all Automated Data Processing Equipment (ADPE) for Resource Management. Assists in turning in outdated ADPE equipment to DRMO and/or NAF sales. Serves as a Computer Support Administrator (CSA), Functional System Administrator (FSA), and Cyber Security Liaison (CSL). Completes imaging of PCs and laptops. May work uncommon tour of duty to include days, nights, week-ends, holidays, and down days. Performs routine system support duties such as modifying user profiles, modifying device profiles, resetting passwords, and performing file maintenance. Performs other related duties as assigned. This is a position of trust. If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12150224

Requirements

• This position requires the incumbent to complete a Tier 3 (T3) background investigation with favorable results.
• This is a drug testing designated position. The incumbent is subject to random testing for drug use.
• This position requires the incumbent to have a valid, current state driver's license, or the ability to obtain and maintain a valid state driver's license.
• This position requires the incumbent be able to obtain and maintain a determination of eligibility for a Secret security clearance or access for the duration of employment.
• This position requires the incumbent to be CompTIA A+CE certified, or become certified within 6 months of appointment.
• This position has physical lifting requirement which requires the incumbent to complete a favorable pre-employment physical.

Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 10/16/2023 Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: Must have a working knowledge of most recent industry Windows/Microsoft operating programs and systems. Must understand the differences of each system. Must have working knowledge to install these operating systems and train users. Possess sufficient knowledge of electrical requirements and communications cabling to conduct surveys and propose necessary upgrades required to install new and/replacement systems. Must have knowledge of current "off-the-shelf" hardware, software and operating systems to be able to make well informed recommendations for the purchase of new equipment and to actively participate in the source selection process. Must possess a valid motor vehicle operator's license. Must be physically able to lift up to 50 lbs. Must be able to work in enclosed spaces.

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does allow for education substitution.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

Contacts

• Address Kirtlland Resource Management Flight 377 FSS/FSMH 1551 1st Street, Bldg 20350 Kirtland AFB, NM 87117-5661 US
• Name: Kirtland NAF HR Office
• Email: [email protected]