DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (5 CFR 337.201) for this occupation.

Duties

This position is located in the Rehabilitation, Extended and Community Care (RECC) Division in Community Based Services (CBS) at the Clement J. Zablocki VA Medical Center, Milwaukee, WI. The incumbent serves as a Program Support Assistant (PSA) for the Medical Foster Home (MFH) program. The primary function will be to provide administrative support to MFH, supporting the operations of the program and staff. -Responsible for analyzing the administrative workflow and patient flow within MFH, working with the MFH Social Work Program Coordinator and the CBS Program Manager to establish and develop operational procedures to ensure proper functioning of organizational components. -Assists in the planning, review, and reporting of data/statistical results of program/ project studies. -Performs basic analysis of data and generates a variety of reports. -Compiles end-of-month MFH AMIS report data and corrects as needed before transmitting to Austin, including assuring all MFH patient admission/discharges have been entered and no encounter errors are outstanding. -Incumbent will recommend changes in policy and procedures, is responsible for compliance with Congressional legislation, VHA directives, and/or local system policy relying on personal knowledge to coordinate necessary changes with total organizational and operational functions of the system and implementing approved processes. -Assists CBS Program Manager and MFH Program Coordinator with reviewing office needs, plans and goals to develop budget data and enters and gather data to prepare reports to forecast budgetary needs. -Responsible for a variety of administrative duties and miscellaneous clerical work such as composing and editing letters, reviewing correspondence for accuracy and completeness, and general filing. -Serves as the Purchasing Agent for MFH and will be responsible for catalogue purchases and maintenance of supplies within the program office. -Interacts regularly with Veterans, caregivers, MFH Providers, VA staff and the public. -Provides PSA coverage to other CBS Programs as needed. Work Schedule: Monday-Friday, normal business hours Position Description Title/PD#: Program Support Assistant (OA)/PD233950 Physical Requirements: There are no physical requirements, work is sedentary in nature.

Requirements

• You must be a U.S. citizen to apply for this job
• Subject to a background/suitability investigation
• May serve a probationary period
• Selective Service Registration is required for males born after 12/31/1959
• A complete application package; Resume, Transcripts, etc.
• Selected applicants will be required to complete an online onboarding process

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement. Selective Placement Factor: Must be able to type 40 word per minute. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-5 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Knowledge of health benefits management and administration practices, principles and techniques and have experience in the planning, implementation, and coordination of such systems. Knowledge of and skill in applying analytical and evaluative methods and techniques to issues or studies concerning the efficiency and effectiveness of program operations carried out by administrative personnel. Knowledge of VISTAN and CPRS t access information in the Medical Center Computer System. Knowledge of reporting requirements and statistical formulator for the submission of required reports and special surveys. There is no educational substitution for the GS-6 level. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

Contacts

• Address Clement J Zablocki Veterans Administration Medical Center 5000 West National Avenue Milwaukee, WI 53295 US
• Name: Lesley Hynes
• Phone: 414-712-8259
• Email: [email protected]