This position is located within the Iowa City VA Health Care System within the Geriatrics and Extended Care Service Line. The primary purpose of the position is to provide administrative technical support to the Home Based Primary Care [HBPC] Program Director, HBPC Assistant Program Director, HBPC Medical Director, and team members in HBPC, and serves as an information system operator.

Duties

The VA Midwest Health Care Network advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being. Major duties include but are not limited to: Ensures that existing patient hospital medical records are obtained for review prior to Home Based Primary Care (HBPC) admission Reminds staff of upcoming meeting, training courses, etc. designated as mandatory by the Program Director, Assistant Program Director and/or Medical Director Informs staff of changes in office procedures and policies at the team meetings Reviews all correspondence by the HBPC team members for any conflict with established policies/procedures and attempting to resolve the issues prior to presenting to the Program Director, Assistant Program Director and/or Medical Director for signature and/or comments Receives and screens all incoming mail, responding to non-technical correspondence and appropriately routing all other correspondence Exercises full control of the staff's travel to be able to independently schedule conferences, arrange travel and accommodations for those attending, and preparing minutes of the proceedings Obligates all monies for the HBPC program Ensures all basic office supplies and equipment are ordered through appropriate fund control points outside of HBPC Work Schedule: Monday-Friday, 8:30 a.m. - 4:30 p.m. (work hours may be further discussed during the interview) Position Description Title/PD#: Program Support Assistant/PD50557A Critical Skills Incentive (CSI): Not approved Telework: Regular telework, 1-2 days per pay period. VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Physical Requirements: You will be asked to participate in a pre-employment examination or evaluation as part of the pre-employment process for this position. Questions about physical demands or environmental factors may be addressed at the time of evaluation or examination. Financial Disclosure Report: Not required Bargaining Unit Position: Yes, AFGE

Requirements

• You must be a U.S. citizen to apply for this job
• Subject to a background/suitability investigation
• May serve a probationary period
• Selective Service Registration is required for males born after 12/31/1959
• A complete application package; Resume, Transcripts, etc.
• Selected applicants will be required to complete an online onboarding process
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
• Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement. GS-07 grade level: One year of specialized experience (equivalent to the GS-06 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized experience includes: screening and directing visitors and callers to appropriate staff members and answering administrative questions as required; personally providing authorized information from files and records or advice on established procedures; determining the eligibility of patients for admission to the Home Based Primary Care (HBPC) program; generating a variety of materials for distribution, including correspondence, forms, statistical reports, etc.; using the necessary format for materials and assuring that correspondence is grammatically correct and error free; requesting office supplies and inventory forms; initiating computer reports, patient history, and all clinical information as it relates to HBPC patients; maintaining cumulative records on: program reports, routine data and information requested from outside services, policy statements, minutes, confidential patient records, medications and equipment, home visits, patient status, supplies, HBPC fiscal budget and phone consultations; and acts as the alternate timekeeper for HBPC staff. There is no educational substitution for the GS-07 level. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

This job does not have an education qualification requirement.

Contacts

• Address Iowa City VA Health Care System 601 Highway 6 West Iowa City, IA 52246 US
• Name: Kara Grieser
• Phone: (320) 252-1670 X7151
• Email: [email protected]