You will serve as a Claims Assistant (OA) of NLSC.

Duties

You will screen incoming correspondence, claims investigative reports, and supporting documentation submitted with the claims to ensure completeness. You will initiate correspondence, draft and type correspondence into final format letters, and memoranda in accordance with established standards. You will identify and rectify discrepancies in file documentation, including missing information required to properly initiate a claim and input information into the claim database. You will perform various administrative duties such as answering phones, sending and receiving faxes, photocopying, monitoring supplies, answering general questions, and referring questions to appropriate staff. You will maintain and track checks received in payment of claims.

Requirements

• Must be a US Citizen.
• Must be determined suitable for federal employment.
• Must participate in the direct deposit pay program.
• New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov
• Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326.
• Males born after 12-31-59 must be registered for Selective Service.
• You will be required to obtain and maintain an interim and/or final secret security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.

Qualifications

I have one year of specialized experience at or equivalent to the next lower grade level (GS-05) or pay band in the federal service or equivalent experience in the private or public sector that has equipped me with a working knowledge reviewing, administering, or processing claims. Examples of specialized experience include the following: 1) Reviewing incoming claims to ensure adequacy of supporting documentation; 2) Utilizing databases and word processing systems to process information and prepare outgoing correspondence or documents; 3) Responding to basic inquiries regarding files; and 4) Performing general clerical duties. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

Education

There is no education requirement or substitution for this series at this grade level.

Contacts

• Address NLSC 1322 Patterson Ave Suite 3000 Washington Navy Yard, DC 20374 US
• Name: Department of Navy EIC
• Email: [email protected]