This is a bargaining unit position with AFGE Local 228. This is not a (drug) testing designated position (TDP). This position is located with the Small Business Administration, Office of the Administrator, supporting the MySBA initiative - an agency-wide effort to improve customer experience (CX) - in Washington, DC.

Duties

As a key initiative under the Administration, the work performed under MySBA has both high fidelity and scrutiny, is fast-packed, and evolving quickly. The Product Manager has expertise leading cross-functional teams including designers and software engineers to deliver products and service in an iterative manner meeting mission and user needs.

Requirements

• You must be a U.S. Citizen
• You must successfully complete a background investigation.
• You may be required to serve a one-year probationary period.

Qualifications

GS-15: One year of specialized experience (equivalent to at least the GS-14 grade level in the Federal service) obtained in either the private or public sector: Leading high performing ad hoc teams in IT systems analyses, and software development efforts from inception to implementation to improve product offerings and quality. Developing solutions to integration/interoperability issues, and managing systems to meet current and future business requirements and optimize the existing architecture. Serving as a subject matter expert (information technology) and senior systems analyst. Working with stakeholders to establish priorities for IT investments. Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on OPM's Qualifications web site: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/ Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. All qualification requirements must be met by 11:59 pm (Eastern Time) on 09/29/2023.

Education

Education may not be substituted for experience for this position.

Contacts

• Address Office of the Administrator 409 3rd Street SW 7th Floor Washington, DC 20416 US
• Name: Christina Ly
• Email: [email protected]