Job opening: Medical Support Assistant (Office Automation)
Salary: $47 789 - 62 122 per year
Published at: Sep 22 2023
Employment Type: Full-time
About the Position: This position is located at the Walter Reed National Military Medical Center, Director for Surgery, Department of Orthopedics, Office of the Chief in Bethesda, MD.
This is a Direct Hire Solicitation
Duties
Resolve scheduling and appointment problems that arise.
Arrange and schedule medical appoints and determine patient eligibility for services.
Maintain various clerical, record keeping, and miscellaneous duties required for timely treatment and care of patients.
Review incoming and outgoing correspondence for accuracy according to established regulations.
Prepare various reports for the department via data entry.
Requirements
- Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
- This position requires the incumbent be able to obtain and maintain a determination of eligibility for a Tier 1 security investigation or access for the duration of employment. A background investigation and credit check are required.
- This position has a mandatory seasonal influenza vaccination requirement and is therefore subject to annual seasonal influenza vaccinations.
- This position requires the incumbent to have tuberculosis testing.
Qualifications
Who May Apply: US Citizens
In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.
Specialized Experience: One year of specialized experience which includes receiving patients and visitors in a Medical Treatment Facility (MTF) or clinic setting; answering phones; scheduling appointments; maintaining patient records; and inputting medical data into automated healthcare systems (i.e. Genesis). This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-05).
Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.
Proficiency Required:This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors.
Education
This job does not have an education qualification requirement.
Contacts
- Address JT-DHA-DDAAFF DHA NCR MKT-WR NATL MIL MED CTR
DO NOT MAIL
Bethesda, MD 20889
US
- Name: Army Applicant Help Desk
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