This position works under the direct supervision of the Administrative Officer (AO) of the Medicine Service. They will oversees the program's students, residents, fee-basis program and fellowship providers, onboarding, track time, disbursements, and evaluations. In addition, handles day to day, requests for reports, data, policy updates.

Duties

Major duties include but are not limited to: - Responsible for planning, organizing, coordinating, implementing, directing, integrating, and controlling the students, residents, fellowship providers, and the fee-basis program. - Reports shortfalls and suggestions for improving the program to medical center leadership. - Develops residency/students/fee-basis and fellowship programs to ensure that quality provisions are planned, developed, and implemented to identify, prevent, and correct unsatisfactory conditions and elements which influence the regulatory correctness and responsiveness of transactions and services. - Provides computer users with data processing procedures, such; as user identification codes, mainframe codes, and archive library system procedures. Assurers all Medicine Service residents, fellowship providers, fee-basis, and students know contingency and recovery plans and their responsibilities if computer systems are non-operational. Reports problems detected and assists in troubleshooting as needed. - Develops reporting procedures, auditing tools and implement quality checks related to access and scheduling to assure compliance with National and local benchmarks. Identify barriers in the process and develop action plans to address areas or inherent weaknesses in work, educational procedures, information systems, and content. - Investigates and analyzes adverse quality trends or conditions and collaborate to develop corrective actions. Monitors and evaluates outcome measures from implemented activities using qualitative and quantitative measurements to identify positive and negative program trends. - Design and implement studies/reports that are reproducible to evaluate the different programs within the Medicine Service. - Provide skill practice model programs and organizational strategies for identifying opportunities to improve educational performance and quality. - Identify and develops steps or processes that may be implemented to improve the Medicine Service programs. Work Schedule: Monday - Friday, 8:00am - 4:30pm Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Program Specialist/PD02010O Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/29/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: providing assistance in the oversight, management, and/or coordination of a program and/or services; performing personnel management and administration responsibilities for an organization with varied functions and activities; managing and coordinates online communication tools such as internal SharePoint websites and other related informational tools; applying knowledge of policies, regulations, and guidelines pertaining to the effective operation of a program, coordinating activities, tracking costs/budget, etc.. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed a master's or equivalent graduate degree, OR 2 full years of progressively higher-level graduate education leading to such a degree, OR LL.B. or J.D., if related. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond 1 full year of graduate level education. You will be rated on the following Competencies for this position: AccountabilityAnalysis and Problem SolvingClericalCustomer Service (Clerical/Technical)FlexibilityTeamworkWriting Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primarily sedentary; working at a desk or sitting in conferences and meetings, some standing, walking, bending, pushing a small cart, carrying light items, and lifting moderate weight items may be required. Work is typically performed in an adequately lighted and climate-controlled office. It may require occasional travel. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Fresno VA Medical Center 2615 East Clinton Avenue Fresno, CA 93703 US
• Name: Dana Mitchell
• Phone: (415) 221-4810 X25781
• Email: [email protected]