As an Information Technology Specialist supporting Infrastructure and Shared Services, you will provide technical support in all areas and functions associated with OCC infrastructure systems as it relates to network services. Additionally, you will support the implementation of the network infrastructure and enterprise network solutions, including network capacity planning, and installing, implementing, administering, and troubleshooting network systems.

Duties

As an IT Specialist, you will: Install, configure, implement, integrate, maintain and/or manage agency network systems used for the transmission of information in voice, data, and/or video formats. Plan, install, configure, test, implement and manage the systems environment in support of the agency's IT architecture and business needs. Support project staff responsible for managing, administering, developing, and/or maintaining information technology software applications. Coordinate project activities to ensure that efforts are initiated and completed on schedule and within budget. Communicate network services issues, plans and progress with stakeholders in Information Technology Services. Make recommendations to management on the information technology needs of the organization. Perform project management activities for infrastructure projects and tasks as needed. Plan short-, medium-, and long-range project objectives and makes recommendations for project implementation. Support multiple projects through the systems development life cycle from project initiation, through development and maintenance of project plans, to include requirements, design and development, testing, implementation, maintenance, and retirement, using a standard methodology.

Requirements

Qualifications

You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the NB-IV band level, or GS-11 grade level, in the Federal service. Examples of specialized experience include: Working with customers, management, and/or technical teams to resolve system outages that impact agency productivity; AND Installing, configuring, testing, and maintaining network services, e.g., LANs, WANs, and telecommunications systems; AND Utilizing tools and techniques to secure network infrastructure. The experience may have been gained in the public sector, private sector, or through volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure any credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.

Education

Education cannot be used to qualify for this position.

Contacts

• Address Chief Management Officer/ITS-Network Server Sorage Telecom Services 400 7th Street SW Washington, DC 20219 US
• Name: Lelia Jordan
• Phone: 202-445-0246
• Email: [email protected]