You will serve as a Supervisory Administrative Officer for the Small Business Administration (SBA), Office of Capital Access (OCA), Customer Service Center (CSC) in Buffalo, New York. The position manages all administrative functions within the Center and provides expert advice to the Center Director/Deputy and other key managers and supervisors on administrative services.

Duties

As a Supervisory Administrative Officer at the GS-0341-13, some of your typical work assignments may include: Serving as technical advisor on a wide variety of programs involving administrative functions such as Program Analysis, Budget, Procurement and Supply, Accountable Property, Payroll, Facilities Management, Travel, Records Management and Reconciliation. Overseeing the implementation and monitoring of policies and procedures on the acquisition of supplies and services in the Center and advises Center management on the availability of funds. Overseeing the creation of temporary badges and issues Personal Identity Verification (PIV) cards to all employees and visitors as appropriate. Overseeing the coordination of data using proper accounting codes input and transmission of time and attendance for the Center. IMPORTANT NOTES: Mandatory Overtime: In order to respond quickly and efficiently to disaster survivors, substantial compensated overtime hours may be required during heightened disaster activity. By applying for this position with SBA's Office of Capital Access, you can enjoy challenging but satisfying work and join a highly motivated and diverse team that helps families and businesses rebuild their lives after a disaster. The CSC is located in the heart of Buffalo, New York. It is conveniently located near the city's growing hub of art, history, cultural, and entertainment centers. Additional selections may be made from this announcement if identical vacancies occur within 180 days from the closing date. This position is also being announced under Merit Promotion Procedures, announcement # MP-23-CSC-12132315 In order to receive consideration as a status candidate, you must apply to the Merit Promotion announcement. This is not a bargaining unit position.

Requirements

• U.S. citizenship is required.
• You must be able to obtain and maintain a Government travel credit card.
• Favorable background investigation and credit check are required.
• Credit score below 500 may negatively impact consideration in the hiring process.
• A one-year supervisory/managerial probationary period may be required.
• You may be required to complete a one-year probationary period for non-supervisors if you fail to complete the one-year supervisory/managerial probationary period.
• Mandatory Overtime: In order to respond quickly and efficiently to disaster survivors, substantial compensated overtime hours may be required during heightened disaster activity.
• This is not a bargaining unit position.

Qualifications

You must meet all qualification requirements by the closing date of this announcement. You may qualify based on experience. Experience: To receive credit, you must indicate the month and year as well as the average hours worked per week for each employer. Average work hours must be stated on the resume to quantify each period of work experience or that experience will not be credited toward meeting the specialized experience requirement. You must address the specific specialized experience required for each grade level of this position on your resume or application or you will be rated "Ineligible" for that grade level.GS-13: To qualify you must have at least 1 full year (52 weeks) of specialized experience equivalent in difficulty and complexity to the GS-12 level in the Federal service that has equipped you with the particular knowledge, skill, and ability to perform successfully in this position. This experience may have been gained in a Non-Federal service position. In addition, this Specialized Experience must demonstrate the following: Implementing and communicating the strategy, vision and direction of an organization, such as a Federal, State or local government program office, department or field office; and, Overseeing the Administrative operations of an organization to include at least 6 of the following functions: time and attendance, accountable property, mailroom operations, secure credentialing, budget and procurement, facility management, shipping and receiving, inventory management, and other related tasks; and, Analyzing and making recommendations or decisions on workload distribution and staffing requirements; and, Writing communications and developing procedures to implement information such as policies, guidelines, operating metrics, position statements, funding requests/justifications, etc.; and, Communicating orally, or representing the organization, in meetings within the organization to peers and senior leaders, and to external partners involved in the administration of the enterprise operations and the operations of leased facilities with vendors and other stakeholders. *Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. If qualifying based on related unpaid (e.g. volunteer service) experience, you must provide hours worked per week and beginning/ending dates (mm/yyyy to mm/yyyy). OR

Education

GS-13: There is no educational substitution at this grade level.

Qualification Standards: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=Group-Standards

Contacts

• Address Customer Service Center - CSC 130 South Elmwood Ave. Buffalo, NY 14202 US
• Name: Torin Boggs
• Email: [email protected]