This position is located in the Department of Health and Human Services, Departmental Appeals Board, headquartered in Washington, District of Columbia. This announcement has an applicant limit of 50. Once the first 50 applicants have been reached, the announcement will no longer be available to apply.

Duties

WHAT YOU'LL BE DOING DAY TO DAY As a Supervisory Management Analyst, you will use your knowledge of and experience to optimize business results and customer experience by: Planning, directing, and managing the Case Management Division (CMD) to allow the Departmental Appeals Board (DAB) organization to build its mail service reproduction capabilities around employees documented business needs. Evaluating overall operation direction of the DAB, ensuring all activities are effective, efficient and adhere to HHS policy. Acting as an advisor to the Senior Executive Service (SES) Executive Director of Administration on issues. Representing the DAB on management planning committees and work groups. Supervising a group of employees performing work up to the GS-14 level.

Requirements

• U.S. Citizenship required.
• Males born after December 31, 1959 must be registered or exempt from Selective Service - http://www.sss.gov
• Suitable for federal employment.
• Meet time in grade restrictions by the closing date of the announcement.
• Appointment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication. All information concerning qualifications is subject to investigation.
• All qualification requirements must be met by the closing date.
• A financial disclosure statement may be required.

Qualifications

WHAT WE ARE LOOKING FOR Minimum Qualifications: You must have one-year specialized experience to perform successfully the duties of the position. To be creditable, specialized experience must have been equivalent to at least the GS-14 grade level in the Federal service performing at least three (3) of the following: Applying a variety of qualitative and/or quantitative methods to the analysis, evaluation, and processing of case management issues or problems to improve outcomes, experiences, and values. Evaluating the effectiveness of major programs and/or implementing recommendations for improvement. Providing leadership to all agency programs, coordinating the development of short and long-range strategic case management program direction, and/or providing oversight of case management activities. Supervising staff in a variety of disciplines and overseeing the work of case management programs at multiple levels. Documenting experience: IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Qualifications are based on breadth/level of experience. In addition to describing duties performed, applicants must provide the exact dates of each period of employment (from MM/YY to MM/YY) and the number of hours worked per week if part time. As qualification determinations cannot be made when resumes do not include the required information, failure to provide this information may result in disqualification. Applicants are encouraged to use the USAJOBS Resume Builder to develop their federal resume. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. In accordance with Office of Personnel Management policy, federal employees are assumed to have gained experience by performing duties and responsibilities appropriate for their official series and grade level as described in their position description. Experience that would not normally be part of the employee's position is creditable, however, when documented by satisfactory evidence, such as a signed memorandum from the employee's supervisor or an SF-50 or SF-52 documenting an official detail or other official assignment. The documentation must indicate whether the duties were performed full time or, if part time, the "percentage of times" the other duties were performed. It is expected that this documentation is included in the employee's official personnel record. In order to receive credit for experience in your resume that is not within the official series and grade level of your official position, you must provide a copy of the appropriate documentation of such experience as indicated above. Experience refers to paid and unpaid experience, including volunteer work done through national Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to gain employment. You will receive credit for all qualifying experience, including volunteer experience. If such experience is on a part-time basis, you must provide the average number of hours worked per week as well as the beginning and ending dates of the experience so it can be fully credited. OPM Qualification General Policies Website

Education

This job does not have an education qualification requirement.

Contacts

• Address Departmental Appeals Board 200 Independence Avenue, S.W. Washington, DC 20201 US
• Name: SROC Help Desk
• Email: [email protected]